E-Commerce

Freelance
02-07-2018
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Job# 27247 BH# 343520
Contact# 5932965

Technical Account Manager

Technical Account Manager

4 month contract, extension possible

Seattle, WA


Our ecommerce client is seeking a Technical Account Manager. This team is responsible for product QA and manages products globally, specifically high volume digital processing and digital asset management, handling everything from product activation to quality assurance. This role includes reviewing vendor submissions for new ASINs, creating new ASINs, QAing content, and responding to vendor questions.

Business Acumen:
* Excellent written and communication skills
* Demonstrable effective conflict resolution and negotiating skills
* Good comprehension skills
* Strong time management and multitasking skills
* Exemplary self-discipline and a bias for action

Basic Qualifications:
· High school diploma or equivalent required.
· Proficient typing and keyboarding skills.
· Passion for delivering a positive customer experience.
· Ability to use a variety of web-based tools
· Proficiency in Microsoft Outlook and working knowledge of MS Office applications – with an emphasis on MS Excel.
· Six months or more experience in a customer service or technical support role working under pressure in a high-volume environment and consistently meeting standards for productivity and quality.
· Outstanding analytical and technical skills.
· Ownership and proven track record of working projects to completion.
· Effective individual contributor and team member.

Preferred Qualifications:
- HTML proficiency.
- Computer science degree, or equivalent experience.
 

24 Seven is the leading specialized talent recruitment firm for global brands and emerging companies across the US and Internationally. From design concept through product marketing, 24 Seven has the talent network to support brands at every stage of the consumer experience. We are the go-to talent source supporting the world’s top teams in Fashion, Retail, Marketing, Interactive and Creative. Our strategic recruiting professionals are proven industry experts and have either personally worked in or recruited exclusively for the industry practice they serve. Their hands-on experience makes them particularly in-tune to your distinct needs. They’re experts at perfectly matching candidates to unique client scenarios in: Fashion, Retail, Advertising, Marketing, Design, Interactive/Digital, Media, Beauty, CPG and Entertainment.