E-Commerce

Freelance
07-10-2018
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Job# 29608 BH# 355395
Contact# 6251788

Technical Writer

Technical Writer

5-month contract (opportunity to extend)

Seattle, WA

Our large e-commerce client is looking for a Technical Writer for their Hardware Documentation needs!

Responsibilities:

  • Create and publish technical documentations and manuals for skilled and unskilled technicians.
  • Using the current documentation set, create quick start guides and training for contractors.
  • Collect and interpret technical data or information and coordinates layout for publication. 
  • Contribute to moderately complex aspects of a project. 
  • Interview subject matter experts (SMEs) and perform hands-on dry runs.
  • Work is generally independent and collaborative in nature.

Required Skills:

  • Strong working knowledge in Microsoft Office, specifically Word, and excellent writing skills
  • Strong analytical ability to solve complex technical problems. 
  • Strong interpersonal communication skills to effectively interface with internal/external customers. 
  • Excellent written and oral communication skills.
  • Ability to author SOPs, FAQs, and other documentation to maintain a solid knowledge base.
  • Strong attention to detail and organizational skills. 
  • Strong project coordination skills with demonstrated ability to work independently, to multi-task and to prioritize effectively while driving high impact, positive results.
  • Bachelor's degree in Computer Science, English or an equivalent combination of education and technical experience. 
  • Minimum 7 years experience

Preferred Skills

Ideally, this person has experience in creating quick start guides and has some experience in training creation.

24 Seven is a modern strategic staffing and recruiting firm working with the most sought after companies and brands in the creative industries. We are the go-to talent source supporting the world’s top teams in Marketing, Interactive, Digital, Creative, Ecommerce, Fashion, Beauty and Events.