Growing e-commerce apparel brand focused on size inclusivity is looking for a dynamic and charismatic Virtual Stylist to join their team! This role will be integral in defining customer experience from providing styling tips to gaining an understanding of fit and placing orders!
*position is based onsite in Bothell, WA*
The ideal candidate will have outstanding sense of style, superior level of customer service, confidence in front of the camera, strong communication skills and extreme tech savviness.
The company is a rapidly growing ecommerce brand working to provide amazing style for women of all sizes. Their commitment is to giving women of all sizes the same level of style and quality.
Responsibilities & Qualifications:
- Coordinate and manage all virtual showroom appointment
- Help customers troubleshoot any issues with the virtual appointment
- Provide a superior level of customer service during appointments
- Gain an understanding of customer’s needs – provide styling tips, recommend pieces and provide insight into fit by modeling product
- Assist customers in placing orders
- Report back to customer service, product and design teams on repeat questions or improvements for products or the customer experience
- Continuously maintain a high level of product knowledge as well as industry trends
- Assist the customer service team as needed in responding to inquiries related to fit or products
- 2+ years retail experience
- Demonstrated sales and customer service skills
- Ability to connect and engage with customers
- Positive demeanor
- Strong work ethic with the ability to self-manage