VP of Education and Training
Our client is a well-known beauty brand offering revolutionary hair care and professional tools. Their chic, on-trend, and innovative techniques enable every individual to feel their most beautiful.
In this position, you would be responsible for creating and implementing all education and training materials. You would also be responsible for mentoring Training Managers and building their skills to effectively train and coach the field team.
• Develop, implement, and maintain all education and training materials in partnership with leadership team members
• Work with various cross-functional teams, including sales, marketing, and corporate communications to develop programming and ensure message consistency
• Create supporting tools to evaluate training opportunities to improve sales force performance; track master training schedule, including new member onboarding and new training initiatives
• Build and maintain customer experience protocol in retail channel and partner with sales business partners, such as RSDs, Store Director, RSMs, AEs
• Mentor Training Managers and build their skills to effectively train and coach the field team for customer experience, fragrance launches, and new member onboarding
• Promote and cultivate the company and brand awareness with external partners; serve as the company ambassador for all corporate messaging
• Bachelor’s degree
• Extensive proven training experience