Toronto, CA
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Job# 27700 BH# 345190
Contact# 6236396

Warranty Repair Coordinator

Client Overview: 

Our client is a premier fashion brand presenting the latest must-have, luxury outerwear, knitwear, and accessories for every trendsetter. Their fashion-forward, innovative, and modern designs distinguish them as leaders in the industry.

Position Overview:

In this position, you would be responsible for providing support for the return authorization process in various areas, including garment inspection.


• Inspect and evaluate all garments submitted through the warranty and repairs process and determine if the garment is aligned with the brand’s warranty domain 
• Present the optimal solution for repairs and process for each claim and communicate the process with the sewing team 
• Update the warranty system through each step of the warranty repair process; perform quality assurance tests of garments after repairs are completed 

• Collaborate with cross-functional teams and communicate updates as necessary; remain current of the brand’s standards and guidelines

Key Qualifications:

• 1-2 years’ manufacturing and/or garment industry experience
• Background in patternmaking, cutting, sewing, underlining/lining, and garment construction 
• Quality assurance experience