Job description
RESPONSIBILITIES*
Sales & Client Generation
• Build strong personalized customer engagement through consistent follow through and relationship building
• Maintain and build a book of client business through various outreach methods
• Provide premier customer experience at all times
• Deliver a positive sales and customer service experience
• Build and cultivate client relationships • Maintain client book
• Reach and exceed individual sales targets and KPIs • Expert on product and brand knowledge
• Proactive in outreach to customers regarding new product launches and brand information
Operations
• Complete all store transactions - purchases, returns, exchanges
• Process and receive stock transfers
• Actively maintain, clean, and organize the store and stockroom
• Merchandise the sales floor with direction from manager and product team
• Open and close store and follow all process and procedures when Store Manager is not present
REQUIREMENTS
• 2+ yrs retail experience, 6+ mos leadership exp in a sales driven environment; Apparel / accessories contemporary brand exp a must; clienteling a plus
• Embody our Client's Fewer Better ethos
• Team player who thrives in fast paced environments
• Professional attitude and customer service focused
• Dependable with all store responsibilities
• Flexible, adaptable, and willing to jump in and help
• Strong leadership, organization, written and verbal communication skills
• Capable of handling difficult customer conversations
• Technology savvy • Flexible work schedule - must be available to work weekends, evenings, holidays, events
• Able to bend, reach, lift, and move product; Able to carry 25 - 30 lbs
• Follow COVID-19 safety protocols (regardless of vaccination status)