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Digital Product Analyst

Job title: Digital Product Analyst
Contract type: Freelance
Location: Columbus
Industry: Marketing
Remote: No
Salary: $35-42/hr DOE
Reference: 447259
Contact name: Bridget Mascolo

Job description

Overview:

The Product Analyst (PA) is an individual contributor level position responsible for working closely with a diverse group of cross-functional partners to deliver an exceptional customer experience, aligned with business goals and objectives.  The PA is responsible for supporting all day-to-day facets (concept to delivery) of highly complex and integrated digital product delivery including creative, business, and technical requirements, product scoping, quality assurance and compliance with established standards, and post-release support. The position requires close coordination with core Subject Matter Experts (SMEs). The PA has a passion for the customer, a strong technical understanding of their digital product, and an ability to work in a fast-paced environment.


Responsibilities:
  • Manage product lifecycle for assigned products with the direction of the Product Owner 
  • Partner with Product Owner to determine key product features that achieve business objectives
  • Gather and write user stories and acceptance criteria based on stakeholder needs 
  • Maintain industry knowledge and insight to inform product roadmap  
  • Identify dependencies and impacts to other areas of the product when working through requirements 
  • Proxy for Product Owner when they are unavailable   
  • Coordinates and performs UAT with an eye for customer experience
  • Create materials and train internal customers on new features  
  • Manage 3rd party solutions to build and maximize product capabilities
  • Execute AB tests and analyze findings  
  • Set-up data for lower-level environments in support of Development Team 
  • Point of contact for Development Team when requirement questions arise 
  • Analyze support issues to identify trends and improvement opportunities
  • Ensure platform stability and operational integrity via participation in team-based on-call rotations and defect triage

Minimum Qualifications:
  • 2-4 years Product Management, Product Analyst, Business Analyst, or similar role experience 
  • 3+ years digital experience   
  • Strong technical understanding, ability to translate to non-technical partners 
  • Organized with strong attention to detail  

Preferred Qualifications:  
  • Waterfall or Agile SDLC experience  
  • Jira and/or Confluence experience  
  • Enterprise e-commerce platform experience 
  • AB testing and Analytics platform experience 
  • Experience partnering with and managing 3rd party vendors  
  • General business and financial acumen  
  • Experience in fast-paced retail and/or e-commerce environment  
  • High curiosity, problem-solving, and learning orientation 
  • Diverse work experience and background 
  • Bachelor's degree in business, or related field

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