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E-Commerce Coordinator

Job title: E-Commerce Coordinator
Contract type: Full-time
Location: New York
Industry: Fashion
Remote: No
Salary: $50K-$60K DOE
Reference: 437083
Contact name: Brittany Morgan
Job Published: January 01, 1970

Job description

Ecommerce Merchandise Coordinator 

  • Own digital merchandising process, maintain accuracy, and guide site merchandising placement of product including copywriting.
  • Apply strategies focused on key conversion drivers, optimal site presentation, maximizing consumer engagement and experience.
  • Strong understanding of product delivery dates and stock levels to stay ahead of any inventory issues.
  • Manage and create new, promotional, and/or seasonal taxonomy (site categorization).
  • Manage site sorting rules, search term optimization, and other commerce platform-related features that help drive conversion rate and provide a best in class retail experience.
  • Recommend site improvements, updates, and changes necessary for best-in-class merchandising.
  • Support eCommerce Manager and identify potential enhancements or changes based on your knowledge of the category, industry trends, and customer behaviors.
  • Work closely with eCommerce Manager to choose products to feature (home page, category pages, etc.).
  • Collaborate with eCommerce Manager to ensure the sites appropriately communicate key messages, aligns with campaign creative and highlight seasonally relevant merchandise.
  • Leverage web analytics to understand consumer interaction with site and marketing content to identify opportunities and risks for the business.
  • Perform additional responsibilities as requested to achieve business objectives.
  • Works with Distribution center to identify and resolve inventory shortages
  • Identify and escalate concerns expressed by customers
  • Handles product or service problems by clarifying issues, finding best resolution to solve problem; expediting the correction and following up to ensure proper resolution and customer satisfaction

 

QUALIFICATIONS

  • Bachelor's Degree
  • 2-4 years driving Ecommerce merchandising or related role
  • An expert understanding of site taxonomies, seasonal trends in merchandise, and editorializing product for the consumer view
  • Ability to prioritize and deliver projects in a fast-paced environment
  • Excellent communication and collaboration skills with the ability to work cross-functionally
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