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eCommerce Account Manager

Job title: eCommerce Account Manager
Contract type: Full-time
Location: Irvine
Industry: Retail
Remote: No
Salary: Up to $95k
Reference: 446375
Contact name: Anique Stemmer

Job description

Our client, a furniture company, is looking for a eCommerce Account Manager to join their team.

Onsite 5 days in Irvine.
Full time / direct hire
Salary up to $95K depending on experience


Position - Overview
The eCommerce Account Manager is responsible for managing and developing retailers through the online execution of product assortment, content, pricing, promotional and marketing plans. This role requires cross-functional alignment with sales, creative, order management and logistics teams to grow the Digital Shelf presence of the company’s Brands.

Responsibilities Include
  • Deliver sales targets by implementing Digital Shelf strategies on retailer sites including product assortment, new product launches, content management, retail pricing & promotions, search rankings, consumer ratings and reviews
  • Collaborate with the Creative team to ensure that product and Digital Shelf strategies, including copy (SEO optimized), images, Amazon A+ and video, drive visibility and conversion of consumers
  • Collaborate with internal teams to ensure product data in Salsify is accurate in order to efficiently syndicate product data across customers
  • Audit retail websites on a regular basis to ensure products are live, variant links products are displaying as planned. Identify opportunities for potential enhancements.
  • Monitor product pricing, benchmark competitors, and observe trends in order to make informed recommendations
  • Maintain a promotional calendar of sale events and submit before deadlines. Conduct post promotional analysis to draw conclusions for future events strategies
  • Prepare marketing recommendations, including full ROI analysis, to driving incremental revenue while maximizing the digital marketing spend.
  • Feedback retailer communication and consumer reviews to merchandising teams to support product or packaging improvements
  • Partner with Logistics to review retailer scorecards to maintain KPIs that ensure we are providing the best possible service to the customers
  • Analyze internal and external KPI reporting to identify opportunities for sales growth.

Qualifications
  • Min 3+ year experience managing retailer portals such as Amazon, Walmart, Wayfair, Target, Costco and others
  • Familiarity with PIM solutions. Salsify experience highly regarded.
  • Experience working with data visualization dashboards such as Power BI
  • Strong analytic skills, including experience with Advanced Excel functions
  • Exceptional verbal, written and interpersonal communication skills
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