Job descriptionOur client is a women's contemporary apparel company in LA! They are looking for a strong Ecommerce Manager who comes an elevated fashion or beauty brand and is an Ecommerce Manager level now and lives in LA! no exceptions!!
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We are seeking an E-commerce Manager to drive our online presence and enhance customer engagement and sales. As the E-commerce Manager, you will be responsible for optimizing the user experience, managing website operations, and collaborating with cross-functional teams to achieve our online sales targets.
1. Strategic Development: Develop and execute e-commerce strategies to boost website traffic, enhance user experience, and increase conversions and revenue goals.
2. Website Operations: Manage day-to-day operations of the Shopify site, including product uploads, content creation, order processing, customer service, and troubleshooting. Enhance user experience to make it intuitive and egaging. 3. Analytics & Reporting: Monitor web analytics, analyze website and campaign performance, and make data-driven recommendations for improvement.
4. Marketing Collaboration: Work closely with marketing teams to develop promotions, SEO strategies, email campaigns, and social media content. Lead eCommerce development projects and collaborate with external resources and vendors.
5. Product Catalog: Manage and update the product catalog, ensuring accurate and up-to-date product information.
6. Fulfillment & Logistics: Coordinate with fulfillment and logistics teams to ensure timely order delivery.
7. Website Management: Collaborate with web developers to maintain a functional and efficient website aligned with our branding.
8. Budget Management: Create and manage the e-commerce budget, ensuring sales targets are met.
9. Industry Awareness: Stay updated on emerging e-commerce trends and best practices, particularly those specific to the Shopify platform.
1. Bachelor’s degree in Computer Science, Marketing, or a related field.
2. A minimum of 3-5 years of experience in e-commerce management, with a focus on Shopify Plus.
3. Proficiency in web analytics tools, such as Google Analytics, as well as strong knowledge of SEO and digital marketing strategies.
4. In-depth understanding of e-commerce Key Performance Indicators (KPIs) and metrics.
5. Proven ability to organize and present e-commerce data effectively to support decision-making.
6. Demonstrated ability to build effective relationships across organizational boundaries.
7. Experience with content management and site merchandising.
8. Knowledge of customer service principles and practices.
9. Proficiency in Microsoft Office Suite, particularly Excel.
The ideal candidate has a strong background in building eCommerce retail from the ground up:
1. 5-7 years of experience in eCommerce and online marketing
2. Track record of delivering results and making impactful decisions
3. Strong strategic, analytical, and execution skills
4. Expertise in current eCommerce industry best practices
5. Extensive knowledge of the Shopify eCommerce platform and SEO/SEM
6. Demonstrated dedication with the ability to lead projects from origin through execution
Hands-On Experience with some or all of the following tools: Klaviyo, Rockerbox, Google Analytics, Google Tag Manager, Github, Monday, JIRA ShipHero,