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IT Environment Manager

Job title: IT Environment Manager
Contract type: Freelance
Location: Phoenix
Industry:
Remote: No
Reference: 446784
Contact name: Rianne McDonough

Job description

24 Seven is partnering with a large Health Insurance client based in Arizona to help them find an IT Environment Manager to join their team in this remote opportunity! This is a full-time, 3 month contract-to hire-opportunity. 

*Candidates must live in the Phoenix, AZ area to go onsite once a month for team meetings*

Ideal candidate will have 5-7 years of experience in coordinating, planning and requirements gathering; experience with Azure DevOps, SQL Reporting, Excel, Powerpoint; experience working on several training and testing environments; experience with healthcare claims processing, benefit eligibility and configurations; healthcare experience a must.

Purpose:
The IT Environment Manager will be responsible for coordinating, planning, and gathering requirements for lower environments (UAT, Training and Performance) that is used through all phases of the Software Development Life Cycle by various testing types (SIT, API, Functional, E2E, Parallel, UAT & Performance). And support training teams in the organization to ensure application set up and data readiness for training activities.

The IT Environment Manager will be responsible for defining, managing, and organizing the lower environments for all projects to reduce testing conflicts and to increase functional consistency and data synchronization between environments. Verifying Test data is present, testing schedules are communicated, and promotion of code and configuration is following change management and release management processes.

Job Functions: 
  • Ensure Test and Training Environments (UAT, Performance, Training) are ready to be used by appropriate testing teams
  • Ensure Data Governance rules are adhered to in the Test and Training Environments
  • Establish and report on relevant metrics to show stability and cross project coordination in various environments
  •  
  • Coordinate and track application or infrastructure issues that are identified in environments bringing them to resolution
  • Coordinate and track environment specific bugs that are identified and bring them to resolution
  • Analyzing environment issues, identifying trends and taking proactive steps to resolve issues and co-coordinating for a long-term fix
  • Analyze complex business needs presented by clients and contribute to the solution of complex technical problems with senior level skill
  • Develop creative solutions to complex business and technical problems.
  • Make decisions and recommendations taking into consideration an appropriate balance of business goals and technical goals
  • Modify methods, techniques, and procedures for the Test and Training environments to achieve desired results
  • Lead projects from a testing and training environment perspective and provide technical guidance to less experienced staff
  • Provide input into Testing and Training Environments for projects relating to configuration, application and/or integration of company products and test data management
  • Identify design problems with the Test and Training Environments and collaborate with others to resolve them
  • Communicate thought leadership and standard processes both internally as well as externally
  • Provide mentoring to junior staff.
Manage and Maintain the Testing Schedule Calendar for testing occurring in UAT and Performance environments
 
Required Work Experience: 
  • Experience with technical requirement design and management of Testing and Training Environments
  • Analyze complex business needs presented by clients and contribute to the solution of complex technical problems with senior level skill
  • Experience in managing project testing and coordinating environment utilization with SDLC and Training teams
  • Experience working with Healthcare-related systems
  • Provide leadership on Testing and Training Environments for projects relating to configuration, application and/or integration of company products and test data management
  • An understanding of the design, development, and implementation of software for technology-based products or applications
  • Develop creative solutions to complex business and technical problem
Required Education: Bachelor’s Degree in Computer Science, Information Systems, Business, or related field
Preferred Certifications
  • Certified Scrum Master or Project Management Professional
  • Certified Six Sigma
  • Any Professional IT relevant certification
Job Skills:
  • Highly proficient in spreadsheet, database, and word processing software Ability to understand various processes and teams in SDLC.
  • Understanding of API functionalities at a basic level Ability to create and run simple SQL queries.
  • Proficient in use of project management/work tracking tools such as Microsoft Project and Azure DevOps Knowledge of HIPAA and standard healthcare industry code sets and their appropriate use
Required Professional Competencies:
  • Foundational understanding of testing processes within Agile delivery models
  • Deep understanding of test data generation methods and strategies used for testing and training
  • Understanding of design, develop, and implementing software for technology-based products, solutions, or applications
  • Apply knowledge of programming techniques to plan, develop, test and document computer applications and solutions
  • Understanding of best practices for branching, merging and versioning of code prior to deployment to
  • Test and Training Environments
  • Strong interpersonal and communication skills, with a problem-solving mindset
  • Proficient in End-to-End operational flows across various health plan domains (reports, commissions, claims, financials, customer service, operational reports, providers, products, and benefits, etc.)
  • Deep understanding of testing methodology, terminology, estimation models, templates etc.
  • Deep understanding of the Software Development Lifecycle and associated processes
  • Demonstrated ability to identify and mitigate Risks and Issues related to Testing and Training Environments
  • Strong understanding of information systems, business processes and the key drivers and measures for success Strong analytical and decision-making skills.
  • Strong organizational skills. 
Expired job