Logistics Coordinator
Hybrid Monday- Thursday NYC
3+ years of experience
Must have Dropship and EDI experience **
Salary: $90-95K
Client Overview
: Our client is Europe’s leading supplier of fashion and lifestyle brands catering to men and women.
Role Overview: The Logistics Coordinator will play a key role in managing EDI order processing, coordinating 3PL operations, and ensuring timely and accurate fulfillment of customer orders. This role serves as a liaison between internal teams, external partners, and customers to support efficient logistics, order accuracy, and overall operational excellence.
Logistics Coordinator Responsibilities
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Process all EDI documents and orders for various accounts
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Allocate inventory, create pick tickets, and issue invoices
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Review 3PL and outbound logistics bills for accuracy and submit for payment.
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Assist the production team in resolving discrepancies between production and customer orders.
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Follow up with sales on order or style discrepancies.
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Work closely with 3PL warehouse teams to ensure orders are processed and shipped on time.
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Route all orders via vendor portals and coordinate EDI testing for new accounts with the EDI team.
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Serve as an EDI troubleshooter between the main office, EDI provider, and customers.
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Manage RA/Returns, including creating pickup requests, communicating with customers and warehouses, and posting credits.
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Send monthly shipped reports and weekly/biweekly open order updates to sales.
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Upload UPCs to product catalogs and order price tickets for main accounts.
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Process order changes and respond to sales and customer inquiries regarding orders and shipments.
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Handle chargebacks from major accounts—review details, coordinate with warehouse teams, and submit disputes through portals.
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Manage drop ship accounts: upload inventory, pull and enter orders, process shipments, update portals with shipping info (ASN/Invoice), and handle cancellations as needed.
Logistics Coordinator Qualifications
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3+ years of experience in logistics coordination, order management, or EDI operations (fashion or consumer goods industry preferred)
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Strong understanding of EDI systems and vendor portal management
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Experience working with 3PL warehouses and outbound logistics
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Excellent attention to detail and organizational skills
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Strong communication and problem-solving abilities
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Proficient in Microsoft Excel and ERP systems
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Ability to work cross-functionally with sales, production, and warehouse teams
