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National Sales Account Manager

Contract type

Location

New York, NY

Specialty

Salary

$100,000/year

Remote

No

Reference

489788

Contact name

Nora Gillern

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Job description

Job Title: Manager, National Accounts
Department/Group: Sales
Location: New York
Position Type: Full-time
Reports to: CSO
Category: Mass Beauty


Position Summary

  • Accountable for all aspects of the assigned retailer business to meet strategic initiatives.

  • Strategically involve appropriate internal departments and retailer partners to maximize retail sales and meet profit objectives.

  • Optimize customer retail while managing trade terms to drive gross-to-net gains.

  • Serve as the main contact for retailer category teams, working with Sales Planning and Sales Operations Managers to meet financial objectives.

  • Partner cross-functionally with Marketing, Demand Planning, and Finance.


Accountabilities

  • Manage the account’s P&L to drive sales and maximize profit.

  • Drive productivity to lead the market in units and exceed retailer sales per foot goals.

  • Build strong relationships across retailer teams, beyond the buyer (supply, marketing, PR, digital).

  • Own promotional planning for each customer, including:

  • Develop and execute promotional activity with cross-functional teams.

  • Leverage retailer vehicles and channels to maximize sales and ROI.

  • Forecast promotional activity and communicate across the organization.

  • Evaluate promotions to inform future planning.

  • Manage 3rd Party Merchandisers and In-Store Excellence team to ensure strong execution of seasonal updates.

  • Lead customer meetings, including presentation development.

  • Support customer events, including planning and execution (travel required).

  • Monitor, analyze, and report gross and retail sales data to drive actionable insights.

  • Manage customer .com business (assortments, creative, promotional opportunities).

  • Mitigate inventory liabilities by managing deletions and driving root-cause problem solving.

  • Partner with Sales Planning and Sales Operations Managers to operationalize customer strategies.

  • Contribute to assortment planning to meet financial and environmental goals.

  • Assist in preparing monthly inventory and S&OP meetings with cross-functional partners.

  • Perform other analyses and projects as needed.


    Short-Term Goals

    • Establish partnerships with key accounts.

    • Align with Sales Planning Manager to achieve retail and gross sales objectives.

    • Work cross-functionally with Finance, Marketing, and E-commerce to identify opportunities.

    • Collaborate with key accounts on forecasts and best practices to maximize sales while minimizing inventory risk.


    Future Goals

    • Build best-in-class retailer partnerships with category teams to drive sales.

    • Establish P&L goals.

    • Enhance financial reporting by customer to enable strategic decision-making.


    Preferred Skills

    • Bachelor’s degree or related job experience.

    • 5+ years of account management experience.

    • Experience with Target, Ulta, Amazon, Walmart, or Shoppers Drug Mart is a plus.

    • Advanced Excel skills (large data management and reporting).

    • Proficiency with Word, PowerPoint, Excel, and forecasting/scheduling software.

    • Strong data management and analytical skills.

    • Proven problem-solving abilities.

    • Positive, committed attitude.

    • Strong leadership, relationship-building skills, and record of cross-functional partnerships.

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