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Operations Manager

Job title: Operations Manager
Contract type: Full-time
Location: Englewood
Industry: Beauty
Remote: No
Reference: 430873
Contact name: Jessica Levine

Job description

Operations Manager

Client Overview:

Our Client is the frontrunner of leading K-beauty brands they are  looking for an Operation Manager who enjoys working in a fast-paced, entrepreneurial environment and wants to make a significant impact on the company’s growth. They are looking for a driven professional who is inspired by a high-growth environment and the opportunity to join their growing team. In this important role, the Operation Manager will report to CEO and manage the operational process, including the day-to-day management of the fulfillment requests. 

Operations Manager Roles and Responsibilities:
•    Ensure all sales channels have sufficient inventory and successful delivery across all sales channels
•    Manage the external warehouses daily activities and workflow volume relating to transferring, receiving, and shipping goods
•    Develop functional relationship with the third party warehouse to oversee the inventories including cycle counting and inventory audit
•    Review the invoice and cost items from the third party warehouse and logistics companies
•    Facilitate and establish priorities as needed to provide optimal service to our business partners and customers
•    Communicate with supply chain, customer service in Korea and freight forwarders to optimize shipping activities
•    Communicate with online channel manager with respect to deliveries and shipments of retail orders
•    Analyze and manage distribution violations and chargebacks, initiating corrective actions as needed
•    Provide reporting as needed for shipping activities to relevant departments
•    Review daily reporting to monitor shipping and billing flow
•    Troubleshoot lost, damaged, or delayed shipments and conduct reconciliation of inventory data
•    Assist larger team (designers, developers, managers) with fulfillment requirements for new or updated products
•    Field any fulfillment related customer support requests
•    Provide quantitative reports on fulfillment issues and metrics such as safety stock level, order backlog, shipping expense, errors, etc.

Operations Manager Key Qualifications:
•    Experience in Oracle ERP Netsuite or similar EPR systems
•    3+ years or over experience in logistics or warehouse management systems background required 
•    Retail area experience is preferred
•    Understanding in supply chain including EDI
•    Understanding in custom procedure
•    Knowledge in inventory management
•    Strong communication, organizational and follow through skills
•    Open minded in cultural difference
•    Ability to work under pressure
•    Strong computer skills, proficiency in Excel
•    Demonstrated ability to roll-up sleeves and work with team members in a hands-on capacity
•    Ability to thrive in a fast-paced environment and willingness to manage new projects with deadlines
•    Korean bilingual preferred
•    Location: Englewood, NJ
Expired job
Expired job

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