The Senior Manager will partner with the Vice President of Brand Strategy and Communications to support corporate communications and reputation management programs. The role requires someone who has a deep understanding of internal and external communications in financial services, is motivated by risk mitigation and brand protection and has the ability to form strong relationships and build trust. It also requires someone who is passionate about communicating to the clients and stakeholders of an ultra-high-touch and well-respected brand.
What you’ll do as a Senior Manager, Brand Strategy and Communications:
Work with the Vice President of Brand Strategy and Communications to evolve, promote and defend the corporate narrative.
Develop communications strategies and deliverables for key business and regulatory initiatives including: key messages, presentations, talking points and other communication assets.
Advance business continuity and incident response plans by identifying potential threats and assisting with the development of protocols and messages to mitigate those threats
Champion the coordination of company-wide communications and announcements, their messaging, launch dates, target audiences and channel selections
Possess sound business judgement and interpersonal skills to determine appropriate action. Ability to work with highly confidential information
Available to respond to critical business issues during off hours and over weekends
Collaborate with other department teams, and communicate and interface with other enterprise and department leaders as a representative of the VP of Brand Communications.
Maintain high standards of excellent execution and exceptional service as a steward of the brand and representative of the department
You could be a great fit if you have:
Minimum 7 years’ experience working in corporate communications or reputation management
Excellent verbal, written and visual communications skills
Highly motivated self-starter with a desire to work in a cross-functional, fast-paced environment
Able to interpret strategic direction and both develop and execute on corresponding tactics, working with autonomy
Maintain a compliance and consumer mindset, including knowledge of financial services regulations and ability to gauge whether there is any potential for risk
Skilled at building networks and interpersonal relationships
Strong project management and organizational capabilities, with an exceptional attention to detail
Excellent organizational and time management skills with demonstrated ability to prioritize critical assignments and coordinate numerous projects simultaneously
Charisma, sincerity and intention to gain the credibility and respect of senior leaders
Team player and collaborator, who can lead through influence
Flexible and adaptive to changing priorities
Accountable for meeting tight deadlines and possess a sense of urgency
Embraces the Bank’s culture and values and provides extraordinary service
Experience at a public affairs agency and/or working on a communications or public relations team in-house
Experience at a Financial Services company
Must be able to review and analyze data reports and manuals; must be computer proficient.
Must be able to communicate effectively via telephone and in person.