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UX Researcher (Agency, FT)

Job title: UX Researcher (Agency, FT)
Contract type: Full-time
Location: Chicago
Industry: Creative
Remote: No
Reference: 432680
Contact name: Kimberley Pare
Job Published: January 01, 1970

Job description

Our client, a well-known global agency, is looking to add a fulltime UX Researcher to their growing team. Candidate can be remote, but local to Chicago, IL or surrounding areas, in order to drive in regularly to conduct focus groups.


This role will deliver UX recommendations for solutions being designed for various digital platforms – mobile web, app, and miscellaneous interfaces/displays.

You conduct best-in-class user research in your sleep. You’re driven to deliver next level data, direct from core users. You work seamlessly with ux, strategy, designers, and technology.

The UX Researcher Will:

  • Work with internal and external teams to gather information about their requirements, and determine what will be researched or usability tested
  • Develop interactive prototypes for testing, with components delivered from UX / UI creatives
  • Perform quantitate research on a project when appropriate and generate test plan, build focus group, moderate test and generate findings
  • Optimize existing interface templates pulled from insights generated from analytics and consumer testing teams
  • Bridge internal stakeholders: ux, strategy, creative, and technology
  • Present research and UX recommendations to external stakeholders: marketing, technology, product, etc.
  • Work with creative design team to bring UX recommendations to life
  • Deliver accessibility knowhow whenever applicable, ensuring internal & external teams create accessible experiences
  • Create and execute research plans, moderate studies and analyze findings into report(s) to provide design recommendations to UX Design team

The UX Researcher Qualifications Should Have:

  • 2-3+ years in an agency or software UX/UI researcher role
  • 2+ years mobile app UI experience
  • Robust experience with mobile app best practices across Android and iOS
  • Experience with Photoshop, Illustrator, or Sketch
  • Experience with the proper development of UX & UI for mobile applications
  • Experience using Sketch, Invision, ProtoPie and other UX/prototyping software
  • Experience with fully responsive mobile-first interfaces
  • Ability to break down complex ideas to internal and external stakeholders
  • Strong comfort level with coaching clients without UX experience
  • Experience with qualitative and quantitative research as well as agile methodology to choose the best methods for planning and executing research projects
  • Experience creating common user research outputs such as personas, user journeys or competitive/feature analysis using tools such as Sketch, Figma, etc.
  • Strategic and critical thinking capabilities across various project disciplines (i.e. solutions, strategy, etc.)
  • Additional preferred experience:
    • Relevant training and/or certifications as a UX Researcher
    • Knowledge of persona best practices
    • Experience with Jira
    • Experience with sweepstakes and promotions

If you are qualified for and interested in this opportunity, please forward your resume today!

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