Job description
Our client, a women’s apparel brand, is looking for an experienced Wholesale Customer Service Rep to join their team immediately!
*This role is a hybrid schedule and will require onsite work in Orange County so only local candidates will be considered.
Key Responsibilities and Qualifications:
- Work directly with wholesale account partners as well as sales reps
- Ensure accounts & sales reps are
- Receive, process and manage all orders
- Proactively recognize potential problems with orders in terms of in venture discrepancies or delays
- Consistently update accounts & sales reps on order status and any issues
- Use strong problem solving skills to manage any issues
- Partner closely with 3PL
- Maintain stock, inventory and on order reports
- Coordinate meetings as needed
- Ensure the highest level of customer service is always provided to accounts and sales reps
- Data entry
- Strong organizational and time management skills
- Strong written and verbal communication skills
- 3+ years experience within wholesale apparel customer service
- Experience with Apparel Magic or similar ERP required
- Experience with Shopify is a plus
Expired job