Store Manager – Topanga

Employment Type: Full-Time

Overview

This confidential luxury brand is seeking an experienced Store Manager to lead a high-performing team in its Topanga location. You will be responsible for driving sales, elevating KPI performance, leading and developing your team, and ensuring the boutique operates to the highest standards of presentation, compliance, and customer experience.

Key Responsibilities

Sales & KPI Management

• Lead the sales performance of the boutique to meet and exceed budget and KPI expectations.
• Distribute sales and KPI targets monthly and weekly; monitor results and provide daily feedback to the boutique team.
• Hold weekly one-on-one meetings with team members to review performance and develop strategies to elevate individual results.
• Utilize company tools (e.g., daily planner) to drive individual and store performance.
• Clearly communicate targets to the team and provide tools, coaching, and support to achieve them.
• Schedule store rosters according to business needs, adhering to base roster and wage allowance.
• Develop and implement a boutique sales strategy through quarterly action plans aligned to the marketing calendar, local activity, and KPIs.
• Ensure the boutique team is fully prepared for key trading moments such as sales periods and product launches.
• Provide client feedback and local retail insights to internal product stakeholders to influence future assortments and strategy.
• Maximize stock sell-through by leveraging regular styling and product training content.

Leadership, Training & Development

• Drive your own development and performance to achieve agreed goals and objectives.
• Role model brand values and lead the team in an inspiring, inclusive, and performance-focused manner.
• Manage team performance through clear objectives, goal setting, development plans, and regular review conversations.
• Provide ongoing training, development, and coaching to improve performance and productivity.
• Ensure all team members have an exceptional onboarding experience using prescribed onboarding and induction tools and documents.
• Ensure onboarding actions are completed 100% for each new hire in a timely and thorough manner.
• Implement Performance Improvement Plans (PIPs) when required, addressing performance issues promptly and professionally.
• Proactively resolve vacancies and recruitment needs, aiming to fill open roles within four weeks and providing weekly updates to regional leadership.

Operations & Compliance

• Ensure company policies are clearly communicated, understood, and consistently followed by all team members.
• Promote and uphold the company’s commitment to safety, including hazard and incident reporting procedures and each team member’s role in maintaining a safe environment.
• Log and follow up on store maintenance and IT issues using company platforms, ensuring timely resolution.
• Oversee and maintain accurate records for key holders, petty cash, store floats, cash trackers, and related documentation.
• Organize, support, and execute store moves or builds in partnership with Retail Operations when required.
• Drive team compliance with daily and weekly housekeeping duties to ensure the highest standards of boutique presentation at all times.
• Maintain the utmost security standards, including merchandise security, loss prevention, and adherence to all security protocols.

Qualifications & Experience

• Proven experience as a Store/Boutique Manager or Senior ASM in a fashion, luxury, or premium retail environment.
• Demonstrated success in driving sales results and achieving KPI targets.
• Strong people leadership skills, with experience coaching, developing, and performance-managing a retail team.
• Solid understanding of retail operations, rostering, cash handling, and store compliance.
• Experience delivering or coordinating onboarding and training for new team members.
• Ability to work a flexible retail schedule, including weekends, evenings, and key trading periods.
• Excellent communication, organizational, and problem-solving skills.
• Passion for customer experience, styling, and building client relationships.

What You Can Expect

This is an opportunity to lead a boutique in a high-profile location, shape the store’s sales strategy, and develop a talented team in a dynamic, fashion-forward environment. You will have direct impact on results, client experience, and team culture.

Bookkeeper (Full-Time)

We are seeking a precise, hands-on Bookkeeper to own day-to-day accounting activities and keep our financial records accurate, timely, and audit-ready. This is a highly operational role that partners closely with operations, logistics, and sales to support a complex, inventory-driven consumer products business selling through major retailers, specialty partners, e-commerce platforms, and marketplaces across North America.

The ideal candidate has experience in consumer products, wholesale distribution, or other inventory-centric environments and is comfortable working in an entrepreneurial, fast-paced setting.

Key Responsibilities
Daily Accounting & Bookkeeping

• Maintain accurate and up-to-date financial records in the ERP/accounting system (e.g., SAP Business One or similar).
• Record and reconcile daily financial transactions across B2B and B2C channels.
• Process accounts payable, including invoice entry, approvals, and vendor payments.
• Monitor accounts receivable, post customer payments, and support collections follow-up.
• Process incoming payments (ACH, wires, checks, credit cards, marketplaces, and payment gateways).
• Perform daily/weekly bank and credit card reconciliations.
• Maintain general ledger integrity and supporting documentation for all entries.

Inventory & Product Accounting

• Support reconciliation of inventory between the ERP and warehouse/3PL reports.
• Assist with landed cost calculations, freight and duty allocation, and product costing updates.
• Research and resolve discrepancies in quantities, costs, and SKU setup with operations and supply chain.
• Support periodic physical inventory counts and cycle counts, posting adjustments as needed.
• Maintain accuracy of SKU-level and vendor financial data.

Month-End Close & Reporting Support

• Assist with month-end close, including preparation of journal entries and reconciliations.
• Prepare and maintain reconciliations for key balance sheet accounts (cash, inventory, receivables, payables, etc.).
• Support accrual processes, prepaid expense schedules, and other recurring close activities.
• Help maintain an organized, audit-ready documentation environment for all financial records.
• Assist with routine internal reporting, including variance analysis and channel reporting.

Operational & Process Support

• Identify and help implement improvements to accounting workflows, controls, and documentation.
• Partner with operations, logistics, and customer service to resolve billing, deduction, and chargeback issues.
• Coordinate with external accountants, auditors, and finance leadership on requested schedules and documentation.
• Support ad hoc reporting and data requests from management.

Qualifications

• 3–7+ years of bookkeeping or accounting experience in a similar role.
• Hands-on experience with an ERP system required; SAP (SAP Business One) experience strongly preferred.
• Background in consumer products, wholesale distribution, retail, or e-commerce businesses.
• Solid understanding of:
  • Accounts payable and accounts receivable processes.
  • Inventory and cost-of-goods-sold accounting.
  • General ledger structure and reconciliations.
  • ERP-based accounting workflows and controls.
• Advanced Excel skills (e.g., VLOOKUP/XLOOKUP, pivot tables, complex reconciliations, data validation).
• Highly organized, detail-oriented, and comfortable working with large data sets.
• Ability to operate effectively in a fast-moving, entrepreneurial environment.

Preferred Experience

• Experience in inventory-heavy or SKU-driven businesses.
• Exposure to marketplaces and direct-to-consumer channels (e.g., Amazon, wholesale, brand e-commerce).
• Familiarity with 3PL operations, logistics, and related billing/reconciliation processes.
• Experience with multi-entity or international operations.

What We’re Looking For

• Hands-on contributor who enjoys digging into the details and executing, not just overseeing.
• Strong ownership mentality with a focus on accuracy, consistency, and follow-through.
• Process-oriented, yet flexible enough to adapt as the business evolves.
• Comfortable working cross-functionally with operations, supply chain, sales, and leadership.
• Interest in growing with a scaling organization and taking on additional responsibilities over time.

We’re a high-growth lifestyle brand at the intersection of apparel, culture, and mental well-being — and we’re looking for a senior brand leader to define how we show up in the world.

This is a foundational role. You won’t just guide campaigns — you’ll build the strategic engine that drives narrative, community, and long-term brand equity.

What You’ll Do

• Define and evolve our brand positioning in a competitive consumer landscape
• Build the strategic frameworks that align storytelling, product, and growth
• Translate cultural insight into bold, differentiated brand initiatives
• Lead high-impact collaborations and brand moments from concept to launch
• Partner cross-functionally with Product, Growth, Retention, Social, and CX
• Elevate social platforms into immersive brand experiences
• Establish clear KPIs that connect brand investment to commercial performance

What We’re Looking For

• 8+ years in brand strategy or brand marketing, ideally in apparel or DTC
• Proven experience scaling a brand in a fast-paced, high-growth environment
• A builder’s mindset — strategic at the top, hands-on in execution
• Deep understanding of community-led and social-first brand building
• Strong commercial instincts paired with creative leadership

Why Join

• Foundational ownership at a pivotal stage of growth
• High visibility and cross-functional impact
• Fully remote flexibility
• Competitive benefits including PTO, health coverage, and 401(k) match

If you’re excited about building an enduring brand — not just running marketing campaigns — we’d love to connect.

Keyholder, Palo Alto

Location: Palo Alto, CA

Employment Type: Part-Time or Full-Time

Reports To: Store Manager

About the Role

This is a key position within a contemporary fashion retail store offering women’s and men’s apparel. The brand is known for its relaxed yet polished aesthetic and is available through a wide network of retail partners as well as its own flagship locations in major cities.

Summary

The Keyholder is fashion-focused and highly client-centric. With an emphasis on supporting client needs through personalized styling, this role serves as a brand ambassador, driving client engagement in-store, with partners, and within the local community. The Keyholder supports daily store operations and all initiatives set by management, including delivering exceptional client service, maintaining store standards, providing operational support, ensuring strong visual presentation, and contributing to sales and KPI goals.

Candidates will be considered for both Part-Time and Full-Time employment.

Key Responsibilities

Performance

• Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions in both front and back of house.
• Assist in executing business plans to grow the business and address performance opportunities.
• Culture: Act as a brand ambassador and help cultivate a positive, aligned store culture.
• Ensure the store environment consistently reflects the desired brand image.

Client Centric

• Support client acquisition and retention; build and nurture strong client relationships.
• Ensure the team delivers an outstanding client experience across all touchpoints (in-store, virtual, and other channels).
• Follow through on the full customer journey to help ensure client satisfaction.
• Provide styling advice and product suggestions to meet client needs.
• Use a solution-oriented approach to resolve customer service issues.

Marketing & Community

• In partnership with Store Management, support in-store activations and events focused on client acquisition, retention, and long-term relationship building.

Team Leadership

• Work with Store Management to coach, motivate, train, and develop team members so they can achieve performance goals and grow within the organization.
• Contribute to a positive, collaborative work environment across the store and with cross-functional partners.
• Support performance management efforts with store teams.
• Attend and actively participate in store meetings as needed.
• Help manage and resolve conflict in a professional and constructive manner.

Visuals

• Support the visual presentation of the store and help ensure alignment with company standards.

Operations

• Support inventory-related tasks as directed by Store Management, including receipts, reconciliations, and transfers.
• Safeguard company assets, including cash handling, inventory, and expenses.
• Support client consignment processes, ensuring quick turnaround, strong take rate, and timely return of merchandise.
• Support omnichannel services such as Order-in-Store, Ship-from-Store, Pickup-in-Store, and Reserve-in-Store, with attention to omni-related KPIs.
• Help ensure store processes comply with legal, safety, and internal policies.
• Collaborate with cross-functional partners as needed, including other stores, Operations, Visual, CRM, Retail Training, HR, Merchandising, and Regional Management.
• Take on additional responsibilities and projects as required by business needs.

Requirements

• At least 1+ years of experience in a keyholder or similar retail leadership role preferred.
• Passion for fashion and experience in women’s and men’s apparel retail preferred.
• Ability to effectively create, manage, and meet deadlines.
• Familiarity with key retail performance indicators.
• Adaptable, open-minded, an active listener, and compassionate.
• Strong organizational, written, and verbal communication skills.
• Proficiency in Microsoft Office 365.
• Comfortable using computer technology, including PC and iOS devices.
• Ability to travel approximately 10% of the time.
• Ability to climb ladders.
• Ability to lift 25+ lbs.

The Director of Ecommerce will own the end-to-end ecommerce P&L, define the digital commerce strategy, and lead the internal team and external partners responsible for execution. This role will oversee our Ecommerce Manager and manage the external development agency relationship to ensure best-in-class site experience, technology performance, and revenue growth.

The ideal candidate is both strategic and hands-on — capable of setting the roadmap while driving execution in partnership with marketing, operations, production, and finance.

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Key Responsibilities

Strategy, P&L & Roadmap

• Own the ecommerce strategy and roadmap, aligning site, tech stack, and digital experience to annual revenue, margin, and growth targets.

• Lead forecasting, budgeting, and monthly/quarterly business reviews; translate performance insights into clear recommendations for leadership.

• Define and track core KPIs (traffic, conversion, AOV, UPT, CAC/LTV, contribution margin) and prioritize highest-impact initiatives.

Leadership & Team Management

• Manage, coach, and develop the Ecommerce Manager and any future hires.

• Partner with HR and leadership on org design, hiring strategy, and interview processes for ecommerce roles.

• Build a high-performance, collaborative culture across ecommerce, marketing, CX, operations, and agency partners.

Site Experience, Merchandising & Operations

• Provide strategic direction for the Shopify Plus site while the Ecommerce Manager oversees day-to-day execution (SKU setup, merchandising, QA, PDP optimization).

• Establish standards for onsite experience including navigation, search, collections, PDPs, upsell/cross-sell, and content modules.

• Oversee the ecommerce launch calendar to ensure alignment across marketing, inventory, and CX.

External Agency & Technology Ownership

• Own the external development agency relationship, including scope prioritization, backlog management, SOW approval, and timeline accountability.

• Translate business objectives into technical requirements for new features, integrations, and performance optimizations.

• Define and manage the ecommerce tech stack strategy (Shopify Plus, apps, analytics, experimentation tools, loyalty, subscriptions).

• Oversee alternative ecommerce channels including social commerce (e.g., TikTok Shop).

• Lead major ecommerce initiatives such as website rebuilds, replatforming efforts, and new digital experience launches (mobile apps, loyalty programs, third-party integrations).

Conversion, Marketing Integration & Analytics

• Partner closely with marketing to align paid media, email/SMS, SEO, and onsite experience to drive measurable revenue growth.

• Lead CRO strategy and experimentation across landing pages, PDPs, checkout, and promotions.

• Own ecommerce analytics and reporting frameworks; ensure accurate tracking and provide executive-level performance insights.

Customer Experience & Continuous Optimization

• Collaborate with customer service to identify friction points and prioritize enhancements across the funnel.

• Monitor competitive landscape and ecommerce best practices to proactively identify innovation opportunities.

• Ensure the site is continuously optimized across devices and customer segments, maintaining high accessibility and performance standards.

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Qualifications

• 6–8+ years of ecommerce experience, including leadership of a DTC ecommerce business.

• Prior ownership of ecommerce P&L strongly preferred.

• Experience managing internal teams and external development/agency partners.

• Deep expertise in Shopify or Shopify Plus, ecommerce analytics, and core digital marketing channels.

• Highly analytical with strong commercial acumen; comfortable building forecasts and executive readouts.

• Strong cross-functional communicator who can influence leadership while remaining hands-on in a fast-paced environment.

• Experience in fashion, lifestyle, DTC, or beauty strongly preferred.

Position Title: Retail Regional Manager – West

Department: Retail Operations

Reports to: Retail Director

Employment Type: Full-Time, Exempt

Job Summary

As a key member of the retail leadership team, the Regional Manager is responsible for elevating the in-store experience across a multi-boutique region, developing exceptional Store Managers, and driving growth through impeccable service and sharp commercial execution. This role stewards a refined luxury environment, ensuring every boutique reflects the highest standards of brand integrity, service, and presentation.

The ideal candidate is deeply passionate about luxury goods and fashion, thrives in a client-centered environment, and is energized by time spent in stores with teams and clients. You will oversee all aspects of retail operations across your region, shaping strategy to maximize sales and profitability, while building diverse, high-performing teams who truly know their markets and clientele. This role requires frequent travel across the region.

Essential Duties & Responsibilities

• Lead strategic retail initiatives across the region, including new boutique openings, remodels, closures, systems rollouts, and organizational changes.
• Stay closely attuned to market and client trends within the luxury and retail landscape; monitor competitor activity and proactively adjust strategies to protect and grow the business.
• Ensure flawless and consistent execution of brand standards, luxury service rituals, and visual merchandising guidelines at every location.
• Oversee daily retail operations, planning and implementing all activities that drive sales, client engagement, and operational excellence.
• Deliver against company targets in net sales, budget, cost management, stock, and personnel.
• Proactively identify underperforming locations and design targeted action plans to elevate performance, client experience, and efficiency.
• Own all aspects of in-store performance, including business planning, product presentation, visual merchandising, stock control, service, POS operations, promotions/marketing, and team motivation.
• Build and develop the skills base of store and boutique teams, ensuring strong understanding of POS systems, reporting, and key retail processes.
• Set clear, measurable goals and KPIs for stores and leaders, and ensure they are tracked, communicated, and achieved.
• Oversee store schedules to align staffing with business priorities and traffic patterns.
• Review weekly store reports; for concessions, ensure careful monitoring of reconciliation reports and performance trends.
• Champion clienteling and CRM at store level, driving client data capture, clienteling conversion, and long-term customer retention.
• Ensure all training is documented, time-lined, and rigorously followed up, fostering a strong “train the trainer” culture within the region.
• Conduct annual performance reviews for Store Managers and key leaders, providing clear feedback and development plans.
• Partner with HR and senior retail leadership to interview, hire, and onboard new team members at all levels.
• Ensure adherence to company policies, labor regulations, safety protocols, and loss prevention standards across the region.
• Collaborate with HR on employee relations, performance management, coaching, corrective actions, and retention strategies.
• Oversee new hire paperwork and orientation in partnership with HR teams and internal training resources.
• Drive compliance with all e-learning and digital training programs.
• Compile and share competitor and market insights upon request to inform broader strategy.
• Execute and manage a robust travel plan in collaboration with the Retail Director, ensuring optimal in-store presence and support.
• Perform additional projects and responsibilities as assigned by the Retail Director.

Minimum Requirements

• BA degree in Business or a related field, or an equivalent combination of education and experience.
• 5+ years of luxury retail experience overseeing multiple stores, departments, or units, including P&L ownership, inventory, operations, and customer service.
• 5+ years of management experience leading teams of 6 or more, with proven strength in training, coaching, and communication.
• 3+ years of experience in a client-facing, customer service–oriented role.
• Experience in a multi-unit environment with solid knowledge of retail or hospitality operations and financial reporting.
• Experience collaborating with department store concessions and/or multi-channel retail formats is preferred.
• Demonstrated success managing boutique/store openings, remodels, and/or expansions within a luxury or premium environment.
• Ability to work full-time with a schedule that regularly exceeds 40 hours per week, including early mornings, evenings, weekends, and holidays as business demands.
• Proven experience in coaching, engagement, leadership development, and soft skills training.
• Ability to lead senior store leaders through change, ambiguity, and growth while maintaining clarity and focus.
• Proficiency with retail reporting tools, KPI dashboards, and CRM/clienteling platforms.

Knowledge, Skills & Abilities

• Deep appreciation for luxury products, craftsmanship, and the elevated client experience, with a strong alignment to premium brand values.
• Collaborative, team-oriented mindset with the ability to build trust and alignment across diverse teams.
• Genuine “client first” mentality, with a strong record of delivering exceptional service and cultivating loyal clientele.
• Robust sales and clienteling experience, particularly in the luxury segment, with a track record of consistently achieving sales goals and KPIs.
• Strong business acumen with the ability to interpret data, identify trends, and translate insights into actionable strategies.
• High level of integrity and the ability to lead by example, both on the sales floor and in strategic forums.
• Extensive understanding of retail operations and end-to-end store processes.
• Ability to resolve escalated client or operational issues while knowing when and how to partner cross-functionally.
• Polished executive presence with excellent communication skills, able to influence senior leadership, store teams, and external partners.
• Flexibility to travel extensively throughout the region and adapt to evolving business needs.

Physical Demands & Working Conditions

• Sedentary work, generally involving sitting most of the time and occasionally exerting up to 10 pounds of force to move objects.
• Frequent regional travel is required, with extensive time spent visiting boutiques, concessions, and field locations.

Jewelry Sales Associate – San Diego, CA

Full-Time | Onsite Showroom Role | Compensation: $22/hour

About the Role

As a Jewelry Sales Associate, you will provide an exceptional experience for every customer. You will guide customers through the full life cycle of the sale via in-person and virtual appointments, phone, and live chat. You will assist customers in finding their best jewelry match from a luxury product line while meeting and exceeding sales targets in a fast-paced environment. This team creates personalized experiences while sharing some of the happiest moments of customers’ lives.

The ideal candidate can work a full-time schedule that includes weekend days. This role is fully in-person at the San Diego, CA showroom location. The targeted budget for this position is $22/hour and may be adjusted at any time at the discretion of the company.

What You’ll Do

• Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer.
• Manage a high volume of incoming sales leads via email, live chat, and phone to attain individual revenue targets while providing a luxury customer experience reflective of the high-quality product.
• Proactively greet, check in, and assist customers throughout the purchasing process, creating a memorable, one-on-one customer experience.
• Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.
• Call customers to confirm showroom appointments and answer any pre-appointment questions.
• Review customer feedback surveys and online reviews, partnering with leadership to continuously improve the customer experience and your sales performance.
• Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests and to ensure product security.
• Open and/or close the showroom and waiting area as part of daily operations.
• Use the company’s ERP system to manage tasks and communicate cross-functionally.
• Act as a brand advocate, sharing the mission of creating a more sustainable, transparent, and compassionate jewelry industry.

What You Have

• A passion for the customer. You go above and beyond to provide the best possible experience to each person who walks through the door.
• A drive to exceed goals. You enjoy a challenge and describe yourself as an “over-achiever” with a focus on surpassing sales targets.
• Strong attention to detail. You understand that, for a customer’s biggest moments, the little things matter most. You bring a passion for process and a keen eye for detail in a fast-moving environment.
• Excellent communication skills. Whether interacting with customers or teammates in person, via email, or by chat, you are clear, concise, and professional.
• A collaborative mindset. You are a team player who believes in working together to transform the jewelry industry.

What We Offer

The company is passionate about the employee experience and offers strong training and development, competitive compensation, and a robust benefits package, including:

• Career Growth: Regular 1:1s with your manager, multiple training opportunities, and an annual 360 review process focused on creating clear pathways for growth.
• Set Schedule: Consistent weekly hours with two consecutive days off.
• Mission-Minded Team: A diverse, values-driven team dedicated to a more transparent, sustainable, compassionate, and inclusive jewelry industry.
• Lifestyle Spending Account: Company reimbursements for eligible wellness expenses such as gym memberships, massage, counseling, and more.
• Continued Education: Company-sponsored learning in leadership, professional skills, and diversity & inclusion, plus access to tuition reimbursement for role-specific trainings.
• Employee Discounts: Generous discounts on jewelry products.
• Sales Incentive Programs: Quarterly bonuses for achieving sales targets, additional bonuses for exceeding goals, and monthly bonuses for top sales representatives.
• Mental Wellness Perks: Access to mental health resources, self-care apps, seminars, and a 24/7 Employee Assistance Program.
• Giving Back & Volunteering: Opportunities to support local initiatives and volunteer as a team.
• Medical, Dental, and Vision: Multiple plan options, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Coverage begins on the first day of your second month.
• 401 (k) Match: A generous company match to help you save for the future.
• Paid Time Off: Accrual of approximately three weeks of PTO in your first year.
• Parental Leave: Paid parental leave to support bonding and care for new additions to your family.
• Disability and Life Insurance: 100% employer-paid coverage.
• Pre-Tax Commuter Benefits.

How to Apply & What to Expect

If you are interested in growing with this organization, please submit your resume and a cover letter describing why you are excited about the mission and this team. Please include a sentence about your favorite diamond shape.

You will receive an email confirming receipt of your application and can expect an update within one week. If selected for further consideration, the process will typically include:

• A phone conversation with the recruiting team.
• An online exercise exploring the website and common customer inquiries.
• A video interview with a hiring leader.

Commitment to Inclusion & Equal Opportunity

The organization is committed to cultivating a more transparent, sustainable, compassionate, and inclusive jewelry industry and workplace. The team celebrates diverse perspectives and aims to maintain a work environment and hiring process free from harassment or discrimination on any basis protected by applicable federal, state, or local laws.

The company complies with all Equal Employment Opportunity laws and all other applicable employment regulations. If you need assistance or a reasonable accommodation during the application or interview process, you may contact the team for support.

We’re looking for a strategic, hands-on Marketing Director to lead all marketing efforts across digital, retail, and event-based channels. In this role, you’ll drive brand awareness, acquisition, retention, and revenue growth while managing a talented cross-functional team.

This is a high-impact role for a data-driven, creative leader who thrives in a fast-paced, growth-oriented environment.

What You’ll Do

• Develop and execute 360° annual + quarterly marketing strategies across digital, experiential, and retail channels
• Lead integrated multi-channel campaigns (paid media, email/SMS, influencer, social, affiliate, content, events)
• Oversee promotional marketing for trade shows, pop-ups, and key industry events
• Partner with Creative, Sales, Operations, and Product teams to support launches and GTM plans
• Build and manage campaign calendars, GTM timelines, and optimization strategies
• Lead, mentor, and develop a growing team (AMM, Coordinator, Designer, CX Specialist)
• Oversee paid media across Google, Meta, TikTok with focus on ROAS, CAC, CLTV
• Own reporting, dashboards, and channel performance insights
• Manage CRM, email/SMS, segmentation, loyalty, and lifecycle marketing
• Support eCommerce with onsite marketing, merchandising, and promotional alignment

What We’re Looking For

• 7–10+ years in digital/brand marketing with proven team leadership
• Experience in consumer goods, beauty, lifestyle, or wellness industries
• Strong background in multi-channel marketing, including experiential + trade show support
• Deep knowledge of CRM, lifecycle, performance marketing, and analytics
• Hands-on experience with Shopify, Klaviyo, GA4, Meta Ads Manager
• Strong project management, communication, and cross-functional partnership skills
• A creative, resourceful thinker who is passionate about data-driven decision-making and brand storytelling

Why This Role Matters

You’ll shape the brand’s strategic roadmap, own major growth-driving initiatives, and lead the team responsible for executing high-impact campaigns across every customer touchpoint.