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Account Director

Job title: Account Director
Contract type: Freelance
Location: Chicago
Remote: Yes
Reference: 431437
Contact name: Hannah Sweet

Job description

Our Agency client is looking to bring on a Freelance Account Director to start in October. Role will be fully remote. 

Roles and Responsibilities:

Demonstrates expert presentation skills and superior listening skills

Identifies and cultivates client opportunities; actively seeks organic growth

Maintains strong client relationships, ensuring overall satisfaction with the team and agency

Connects the right people to the right projects, both internally and with the client

Finds common ground and solutions when others can’t; brings clients and teams together to solve problems

Can seamlessly maneuver across multiple clients and client cultures

Keenly aware of staffing needs for their business; ensures agency has sufficient capacity to meet client need

A visible leader: offers advice and mentorship to the team

Provides consistent, timely communication with the Leadership Team. Has the foresight of opportunities and issues before they happen

Mastery of all tools/processes necessary for a well-running account (workflow process, creative briefs, financial management, etc.)

Master of SOW development; could write an SOW independently (descriptions, tactics, budgets, and timelines)

Engages in brand-level financial discussions with clients (SOWs, estimates, etc.)

Master of multitasking: ability to run multiple brands, teams, and clients with a sense of ease

Master of brand operations: understanding the nuts and bolts of each account (brand style guide, PRC process, key data, etc.)

Participates in new business pitches while working on brand assignments when necessary

Demonstrates expert presentation skills and superior listening skills

Partners with department leaders to ensure that quality work is being produced on time and on budget

Brand planning and orchestration: ability to develop a brand plan that is in line with the client/brand requirements

Understands the role and use of analytics and can speak to capabilities with the client

Understands the core strategic elements of the development of a multichannel strategy

Comfortable coordinating and running workshops and brainstorming meetings internally and with the client

Solid understanding of Veeva systems and client requirements

Master of industry trends and guidelines (e.g., CAN-SPAM, privacy policy, etc.)

Communicates strategy and tactical plans effectively across large multidisciplinary teams

Develops strategic and actionable creative briefs; trains junior account team members to do the same

Understands brand fundamentals (positioning, messaging, creative concepts) and how they all work together

Fluent in market research methodology and approaches

Possesses deep knowledge of category and competitive set, as well as client pipeline

Understands all brands’/accounts’ key customers

Understands FDA rules/regulations and life cycle of a brand

Understands competitors and advocacy groups for each account/brand

Actively monitors the headlines for current brand and competitor news

Years of Experience: 8-10 years

Must Haves:
- Pharma and Agency Experience

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