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Assistant Showroom Manager

Job title: Assistant Showroom Manager
Contract type: Full-time
Location: San Francisco
Industry: Retail
Remote: No
Reference: 424569
Contact name: Anne Greenwald
Job Published: January 01, 1970

Job description

Our client, a high end furniture retailer, is seeking an Assistant Showroom Manager to join their San Francisco team.

Primary Functions and Responsibilities:

  • Manage store operations and control procedures are thorough and consistent (cash handling, processing returns, coordinating deliveries, etc.) and creating innovative and functional new practices to drive the store forward
  • Responsible for ensuring the practices of opening, operating, and closing the store meet company guidelines; auditing processes regularly to ensure efficiency
  • Develop, train and motivate all Design Consultants and Cashiers though comprehensive training programs in product knowledge, customer service, and sales techniques
  • Drive employee performance through consistent coaching and feedback using performance management processes
  • Motivate Design Consultants and Cashiers to build strong relationships with customers
  • Support a strong and motivated management team to help support store and customer needs
  • Regularly review, evaluate, and assess employee performance; provide on-going feedback
  • Partner with Accounting and Inventory control to help monitor store assets through accurate inventory management procedures
  • Partner with Warehouse team to ensure pickups, deliveries, and transfers are being monitored and handled efficiently and effectively
  • Establish and continuously foster an environment where employees at all levels are valued, appreciated, and respected 
  • Maintain strong and trusted managerial presence through effective sales floor management and support for day to day operations
  • Assist with interviewing and selecting qualified candidates to build a talent pipeline to achieve current and future business goals
  • Prioritize, coordinate, and adjust schedules to meet company objectives
  • Ensure store standards are met and maintained (safety standards, cleanliness standards, inventory standards, etc.)
  • Partner with HR, Accounting, and Marketing to ensure associates comply with all company policies and procedures
  • Establish and maintain a safe and healthy work environment, ensuring ongoing safety training and awareness for employees at all levels

Knowledge, Skills, & Abilities:

  • Commitment to abiding by and enforcing company and store safety standards
  • Keen understanding of retail sales operations and activities
  • Must be able to work with strict confidentiality and exercise managerial-level discretion when working with individuals at all levels including executives, directors, managers, peers, store associates, and customers
  • Demonstrated ability to hire and retail top talent, creating successful teams
  • Proven ability to effectively think through complex issues and creatively problem solve
  • Demonstrates a positive attitude, honesty and integrity every day
  • Dynamic work ethic including effective time management
  • Ability to work well both independently and in a collaborative or team setting
  • Excellent oral communication skills with the ability to effectively and accurately communicate at all levels of the organization
  • High degree of accuracy, organizational and communication skills, detailed oriented and strong team player
  • Ability and willingness to work a flexible schedule
  • Work Environment, Physical Demands, and Additional Requirements
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