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Assistant Studio Manager

Job title: Assistant Studio Manager
Contract type: Full-time
Location: Culver City
Discipline: Retail
Remote: No
Reference: 414915
Contact name: Anne Greenwald

Job description

Our high-end fitness boutique client is seeking an Assistant Studio Manager. The ASM is responsible for the daily management of client relations, facilities and the front desk staff team including front desk scheduling. We are looking for a candidate that wants to build and be a part of a client focused, energetic, positive health and fitness-minded community. The ideal candidate will have a passion for people, be a problem solver and strong organizational skills.

 

*Must live on the West Side of Los Angeles*

 

Client Service:

  • Provide superior hospitality for every client
  • Develop and maintain meaningful connections with clients
  • Handle complaints / client issues in studio
  • Resolve and attend to all client booking requests and issues
  • Work with marketing on events and promotional related efforts
  • Build the community each and every day

 

Staff Management:

  • Recruit and hire client service associates
  • Front Desk Staff scheduling
  • Build, lead and manage a positive, productive and supportive team
  • Execute onboarding & offboarding procedures
  • Training & Development of front desk staff
  • Perform feedback and evaluations for front desk team members

 

Operations:

  • Oversee the day to day functions of the studio
  • Maintain a 360 view of the studio to ensure facilities are up to company standards
  • Key point of contact for any facilities issues
  • Coordinate and manage studio maintenance from 3rd party vendors
  • Manage inventory supplies

 

Qualifications:

  • 1-year management and / supervisorial experience
  • Self-starter with strong managerial and people skills
  • Ability to multi-task and delegate when necessary
  • Strong problem-solving skills
  • Ability to think and react quickly

 

Work Requirements:

  • 5 days with one being a weekend
  • 2 8-hour shifts in-studios
  • Availability for evenings, early mornings, weekends and holidays
Expired job