Job descriptionAs an AI & Chatbot Developer your primary role will be to design, develop, and deploy chatbots for our organization. You will be responsible for building conversational interfaces that provide users with a personalized experience while offering practical solutions to their needs.
- Collaborating with business stakeholders and product teams to understand user needs and design chatbots that meet those needs.
- Leveraging Power Automate for workflow automation and integration with other Microsoft services.
- Incorporating natural language processing (NLP) and natural language understanding (NLU) techniques to improve bot performance.
- Deploying chatbots on cloud platforms such as Azure and AWS, and configuring deployment channels for user consumption (teams, email, text, web, etc.).
- Troubleshooting and resolving bugs as well as continuously improving chatbots based on user feedback.
- Staying up-to-date with the latest trends and advancements in chatbot technology and incorporating this knowledge into the development process.
Bachelor’s degree in computer science or a related field.
3+ years of experience in chatbot development, conversational design, and natural language processing
- Experience with chatbot development platforms such as Microsoft Bot Framework, Azure Cognitive Services, and AWS Chatbot.
- Familiarity with Power Automate for workflow automation and integration with other Microsoft services.
- Experience deploying chatbots on cloud platforms such as Azure and AWS, and configuring deployment channels for user consumption.