Job description
24 Seven is partnering with the world's most recognizable sportswear brand to locate a Community Manager to join their amazing team.
Top Skills:
-Social Media/Community Management experience
-Someone who pitches ideas non-stop and is okay that 90% of the time they’ll get a “no” on it, -creative and outgoing (this person will be the face of our internal social/comms tool)
- Engage with user created and Comms content to drive engagement.
- Assist the Space Owner/Admins (weekly/bi-weekly, monthly) by pulling Space and Article analytics and content metrics to drive editorial planning and post scheduling.
- Monitor and respond to ‘reported’ posts
- Reviewing reported content Ignoring or deleting content
- Responding to the user(s) who reported as necessary
- Monitor the Q/A Sections of Spaces for platform level questions or questions that have not been responded to within the standard timeframe by the Space owner/Admin
- Point of contact for Users with questions (e.g. “Tag the Community Manager”)
- Available on a Slack Account called Workvivo Community Manager
- Establishes and drives business strategies on the web and towards social media; ensures all proper procedures are in place.
- Sets and ensures company-wide standards are used for all social media, including client/customer facing materials.
- Defines and validates main internet audience through social media dynamics.
- Develops administrative technology for channels where information can easily be input and posted to develop use of social media.