Community Manager - Full Time

Job title: Community Manager - Full Time
Contract type: Full-time
Location: California
Industry: Marketing
Remote: No
Reference: 412383
Contact name: Maria Alberto
Job Published: January 01, 1970

Job description

Our client, a top entertainment agency, is looking for a Social Strategist/Community Manager to join their team. This will be full time/direct hire! 

You’ll be a key part of the social strategy team on a financial service’s client working closely with our creative teams, broader strategy team, and our clients.
Lead your own social strategy deliverables in partnership with the broader strategy team, including overseeing communication of social publishing and response as well as social calendar and community management efforts with the clients.
Manage our client’s content calendar and posting to our client’s social channels.
Identify proactive opportunities both in real-time and in culture at large to reinforce our client’s understanding of their audience.
You will contribute to and own social and digital-first projects for our client
You will be responsible for authoring briefs and briefing in creative teams on social creative needs.
Partners with creative teams to contribute to ideation, conception creation, etc.
Partners with media team (external partner) on social media marketing strategies and tactical approaches and POVs
Builds relevant client relationships as it relates to social media – from guiding strategic approach and education about the space to handling feedback etc.
When applicable, moderates community conversation, promotes positive conversation, and responds to social conversation both in public and private.
When applicable, manage copy development for social media content and community conversation.
Fully immerse yourself into the account to build trust within the agency and with clients.

Builder Mindset: For both the agency and our clients, we’re building and improving new processes as we go. We need someone who will be proactive in identifying paths to be better.
Collaborative: The Agency and our clients are team-oriented. Bringing out the best ideas requires everyone to work together.
Enthusiastic Teacher: Whether encouraging and educating our internal teams or leading clients, we want you to get others as excited about social opportunities as we are.
Curious and Independent Learner: While this role requires social experience, we expect our Strategists to seek ongoing learning in new methodologies, brand strategy, and platforms.
Attention to Detail: Our clients have many product workstreams, and we hope our Strategists will have the ability to participate in various projects. This requires a responsible, go-getter attitude that doesn’t let things fall through the cracks.
Proactive, clear communicator: You are not only able to deliver clear work to creatives and clients, but also communicate to team members and social leads about needs and challenges as they arise.

2-3 years of relevant experience in community management and social strategy.
Experience and enthusiasm with leveraging social media for business, including defining the roles of Paid / Owned / Earned and how they work together within businesses, campaigns, and ideas.
Passion and a deep understanding for all things social media – the platforms, the media opportunities, the current state, best practices, consumer behavior, trends, and the memes.
Experience mining social media and interpreting reporting to uncover audience and creative insights.
Familiarity with brief development and/or collaborating with creative counterpoints to develop social-first content and ideas.
Understanding of the differences between social media platforms - how they are used by consumers and how they are leveraged to meet business goals.
Proven communication skills, including POV’s, client communication, and presentations.
Familiarity with social media management and reporting tools such as Sprinklr, Netbase, Brandwatch, etc. 

Send your resume today! 

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