Job description
Client Overview:
Our client is a well-known retail brand with a reputation for excellence, performance, and prestige. With their high-quality product and reputation for innovation, they set the stands for the ever-evolving time-piece industry.
Resource Manager Overview:
As the Resource Manager your responsibilities include the management, fulfillment, and reporting of day-to-day staffing request, while maintaining team and account utilization targets.
Resource Manager Responsibilities:
· Deliver high quality staffing solutions promptly
· Effectively balance multiple high-priority assignments as well as pool and utilize resources from multiple offices
· Build strong partnership/network relationships across the business to provide the highest levels of customer service
· Initiate staffing requests for both full time and contracting resources
· Collaborate with discipline leads to ensure target utilization of regions and offer career development opportunities
· Contribute to reporting for utilization trends and forecasts
· Effectively facilitate the administrative activities of the Staffing Operations team including employee maintenance such as time off updates, training and professional development, and promoting a positive working environment
· Ensure proper personnel status notifications are relayed to project and functional managers through the approved protocols
· Promote smooth workflow and communication between departments Analyze and communicate availability levels for all departments
· Assist staff members with career development by coordinating individual development plans, coaching and mentoring
· Maintain an inventory of core competency skills and track individual skills by proficiency, frequency and context of use
Resource Manager Qualifications:
· 3+ years of relevant experience
· Knowledge of interactive marketing projects and staffing requirements (creative, user experience, media, technology, strategy, project management)
· Detail-oriented working style
· Strong communication, negotiation and leadership skills
· Ability to prioritize workload and delegate to other operations team members
· Ability to provide and receive feedback in a constructive manner
· Strong organizational awareness and change management skills
