LinkedIn Ad
< BACK TO JOBS

Customer Service Representative

Job title: Customer Service Representative
Contract type: Freelance
Location: Carlsbad
Discipline: Data
Remote: No
Reference: 402252
Contact name: Lauren Cervantes

Job description

Leading San Diego County-based lifestyle brand is currently looking for a Customer Service Rep to join their team! This role will work ONSITE in Carlsbad. This is a contract with the potential to go full-time. 

Duration: contract with the potential to go full-time.
Location: Carlsbad, CA  - onsite 
Title: Customer Service Rep
Start Date: March 28th 

Responsibilities & Qualifications:

·        Respond to customer inquiries via phone, email, and chat

·        Assist customers with a variety of questions, including placing orders and order status

·        Provide product information

·        Maintain up-to-date knowledge on products & promotions

·        2+ years Customer Service experience required

·        Superior customer service and listening skills

·        Ability to multi-task

·        Passion for the lifestyle industry

·        Ability to handle demanding customers

·        Ability to express empathy to customers and work proactively to respond to their needs and concerns

·        Experience with ZenDesk, Full Circle, Shopify, or related program preferred

Expired job
Expired job

Share this job