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Desktop Support/Workstation Engineer

Job title: Desktop Support/Workstation Engineer
Contract type: Freelance
Location: Albuquerque
Discipline: Fashion
Remote: No
Salary: $18-22/HR
Reference: 447269
Contact name: Samantha D'Agostino

Job description

Client Overview:

Our client is a global clothing and accessories retailer known for its modern, casual, and denimwear pieces. The company caters to a wide demographic, with clothing and accessory offerings spanning from women’s, men’s, children’s, and baby apparel.

Desktop Support/Workstation Engineer Overview:

Our client is seeking a skilled, customer-oriented Desktop Support/Workstation Engineer to join their IT team to provide technical assistance for desktop, laptop, and workstation-related issues. The ideal candidate will have a strong background in troubleshooting hardware and software problems, implementing solutions, and delivering exceptional end-user support. As a Desktop Support/Workstation Engineer, you will play a crucial role in maintaining a reliable and efficient computing environment for the organization.

Desktop Support/Workstation Engineer Responsibilities:
  • Responsible for the support and troubleshooting of hardware and software problems for desktop and laptop computers.
  • Installs hardware and software on workstations.
  • Sets up and maintains network and telecommunications systems.
  • Troubleshoots LAN, server, and connectivity issues.
  • Utilizes ticketing system, when necessary.
  • Re-images computers perform data migrations and restorations and conducts remote problem-solving when required.
  • Possess a working knowledge of hardware components, and hardware configurations, and have strong software experience.
  • Excellent customer service skills to work effectively with clients and vendors.
  • Excellent documentation skills.
  • Practical problem-solving skills and solid troubleshooting.

Desktop Support/Workstation Engineer Qualifications:
  • Possess excellent organizational and oral communication skills.
  • Ability to work well with other people in a team-oriented environment.
  • Ability to install/deploy Windows / Apple-based computers.
  • Must be self-motivated and work with minimal supervision. Must be able to set priorities and be flexible in a fast-paced environment.
  • Ability to train end users.

Expired job