Job descriptionREMOTE- $60k-$90k
The Email Specialist will help the team by building our email and SMS marketing campaigns, concepting on new engagement strategies, and executing various tactics. You will be instrumental in growing our client’s overall customer lifetime value by executing marketing campaigns that drive orders, brand affinity, and customer retention.
Ideate, develop, and execute lifecycle marketing campaigns & flows in collaboration with client teams.
Help orchestrate new client onboarding, email audits, and customer experience diagrams.
Take responsibility for build-outs of all segments, flows, and campaigns in Klaviyo. The strategy will be provided, however, your contribution is a plus.
Participate in client meetings and administration of deliverables.
Consult on end-to-end campaign execution process: content strategy, creative briefing, scheduling, creative development, review, QA, deployment, and reporting. Strive for accuracy and timeliness in these efforts.
Pull weekly and monthly reporting for each managed client. Develop high-level findings, insights, and actions thereafter to implement.
Hold team members accountable for project deadlines. Don’t be afraid to hop in and help other team members when needed.
Take lead on client email communication when necessary.
Partake in weekly lifecycle strategy brainstorming sessions.
Update the Integrated Marketing Calendar on the client’s behalf as needed.
What We’re Looking For:
2+ years in email marketing, CRM, and/or SMS marketing.
2+ years of experience managing clients/accounts.
Extensive knowledge of Klaviyo, Attentive, Postscript, or Wunderkind.
Prior agency experience is a plus!
Proven track record of generating lifecycle revenue for ecommerce businesses.
Background working with ecommerce brands is a plus.
Comfortable working in a fast-paced environment with daily meetings and ad hoc tasks.