Job description
Location: Memphis, TN - Generous Relocation Packages Available
Schedule: Hybrid - 3 days in office, 2 WFH
Industry: Automotive
Experience Design (UI/UX) Manager drives best-in-class, user-centered experience and design for cross-platforms, multi-devices by supporting key product team partners managing a small team of designers providing competitive analysis and design research, product architecture, and conceptual mockups, and delivering high-fidelity, production-ready comps.
The Experience Design (UI/UX) Manager will:
- Aim to pursue knowledge of best practices in the changing landscape of the digital retail space
- Seek evidence in problem statements and engineer solutions for functional, usable, and accessible products that bring purpose and value to the business and our customers
- Strategically & tactically drive design innovation and growth at AutoZone by supporting internal initiatives, coaching & mentoring team members, and influencing design through peer reviews and critiques
The Experience Design (UI/UX) Manager will strive to be ever curious about our customer's interaction with our product, to be lean and nimble focused on outcomes and optimal output, always have a team attitude, and be respectful as we fight for our users.
Responsibilities:
- Work collaboratively with leadership, product, research, and tech leads to prioritize the overall design needs in a fast-paced Agile environment
- Review and participate in user research insights, both qualitative and quantitative, from the research and analytics teams and seek improvements for our customers with project partners
- Take ownership of projects, design work, and maintain availability to help and support designers to ensure the proper understanding of the design before, during, and after handoff
- Review competitive analysis and best practices with designers to provide insight into the consumer market, trends, and our customer needs as it applies to specific projects
- Effectively manage your team's time to ensure deadlines are met on time and within budget
- Leverage and govern the AutoZone Design System to guide functional and responsive UI components
- Seek feedback; lead and participate in peer design reviews and critiques to influence the direction of design deliverables for various projects and campaigns
- Help to define essential user journeys/experiences and functional requirements with a product team from a design perspective
- Presenting design work back to business stakeholders and advise on experience design best practices
- Work with digital agencies to support projects & activities to ensure experience design-related deliverables meet our quality standards and adhere to our brand guidelines
- Mentor and/or manage other designers. Provide guidance, support, and assess performance regularly and develop actions plans that support professional development and career progression as per AutoZone's career development framework
Skills:
- Established knowledge in User Experience and Interaction Design methodologies with a solid understanding of reusable patterns and Design Systems
- The ability to evaluate and distill qualitative/quantitative research and analytic data and then present the results in an understandable, concise and clear manner
- A creative thinker who can also think practically and provide solutions to a variety of business problems
- Strong ability to self-direct, organize, and manage multiple complex projects within business and technology constraints while meeting or exceeding our customer's needs
- Strong ability to clearly and concisely present ideas, proposals, strategy, and UI/UX concepts to a large cross-functional audience
- Ability to work and lead a team within a fast-paced, agile environment while not compromising on the high quality of thinking, approach, and deliverables
- Ability to manage and resolve project-based and leadership-based challenges in a fair, professional, and effective manner
- Excellent verbal and written communication and presentation skills
- A team player who can handle constructive criticism and work collaboratively with others to work towards a common goal
- A confident storyteller while delivering the optimal user solution
- A driven, energetic, and passionate individual who is customer-centric and has everything at the heart of the customer
Requirements:
- Bachelor’s Degree or equivalent experience in Design, Computer Science, Human-Computer Interaction, or a related field
- 5+ years of experience in the User Experience, User Interface, or Interaction Design profession
- Experience leading design teams
- Experience with eCommerce
- Experience with UI/UX Design with a solid understanding of reusable patterns and Design Systems
- Strong portfolio, including relevant examples of UI and UX successes
- Strong understanding and experience with building designs for responsive and mobile environments
- Experience with Sketch, Figma, Zeplin, and Adobe CC. Optional experience with Validately, UserZoom, and Adobe Analytics
- Must have experience communicating with product owners, business stakeholders, SEO, Analytics, and Front-End development