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Luxury Retail Client Advisor

Job title: Luxury Retail Client Advisor
Contract type: Freelance
Discipline: Retail
Remote: No
Reference: 404079
Contact name: Remi Lacour

Job description

ver Mission As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and guide them across the Brand. You will proactively reach out to your Clients in order to achieve individual and team goals. Essential Duties & Responsibilities • Drive and achieve individual and team objectives and be accountable for sales results • Welcome every Client and provide the best Client experience • Advise Clients across the Brand and all product categories • Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty • Perform as a team-player, participate in all activities contributing to the overall objectives of the store • Learn and master Brand and product knowledge • Respect Louis Vuitton Brand standards in terms of grooming and behavior • Follow the company’s policies and procedures Expected Attitudes & Skills • Curiosity • Empathy • Agility • Commercial Mindset • Passion for the Brand • Professional Attitude • Interpersonal Skills • Responsibility & Ownership Relevant Scope Measures • Number of direct reports: 0 • Schedule: Requires evening, weekend and holiday availability; Overtime may be required occasionally • Travel: Less than 5% Physical Requirements • Lifting / Carrying: o 11-20 lbs. Constant o 21-50 lbs. Occasional • Pushing / Pulling: o 13-25 lbs. Constant o 26-40 lbs. Occasional o 41-100 lbs. Occasional • Keyboard: Frequent • Agilities o Squat / kneel Frequent o Twist / turn Frequent o Climb Frequent o Crawl Occasional o Reach above Frequent o Reach outward Frequent o Stand Frequent o Walk Frequent Principal Skill, Knowledge, and Personal Attributes Required Minimum 3-5 years specialty retail experience • Professional presentation, excellent interpersonal skills; able to communicate effectively both verbally and in writing • Self-starter • Dependable, punctual, flexible • Excellent problem solving skills • Computer literacy a must • Be fashion-forward, and have a passion for the fashion/luxury-goods industry • Be a team player; pro-active attitude • Ability to adapt to changing needs of the Company as necessary

Expired job