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Luxury Retail Client Advisor

Job title: Luxury Retail Client Advisor
Contract type: Freelance
Discipline: Retail
Remote: No
Reference: 404080
Contact name: Remi Lacour

Job description

Client Overview:

Our client is a leading luxury French fashion house, popular among consumers of all ages. With locations all over the country they pride themselves on creating an exceptional in-store experience.

Sales Associate Overview:

As a retail Sales Associate, you will provide outstanding customer service and demonstrate superior product knowledge to customers. You will create an in-store shopping experience that makes the customer feel welcome and comfortable and ensure merchandise is always displayed correctly and well-stocked.

Sales Associate Responsibilities:

  • Provide exceptional customer experience by ensuring the customer is always the top priority
  • Promptly and politely respond to customer inquiries and requests for support
  • Engage customers to determine their needs and direct them to the appropriate merchandise while providing product knowledge
  • Meet set sales targets and manage clienteling process
  • Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning
  • Organize and straighten merchandise areas on the sales floor
  • Frequent use of technology to perform job functions, including handheld equipment, cash register, and ability to process register transactions

Sales Associate Key Qualifications:

  • Must be at least 18 years of age
  • 1 or more years of customer service and/or retail experience preferred
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and colleagues.
  • Proficient in POS systems a plus
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and holidays

Sales Associate Physical Requirements:

  • Prolonged period of standing/walking around the retail store
  • Bend, lift, open, and move products up to 25 pounds as needed
Expired job