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Merchandise Coordinator

Job title: Merchandise Coordinator
Contract type: Freelance
Location: San Francisco
Discipline: Retail
Remote: No
Reference: 410035
Contact name: Daisy Jimenez
Job Published: January 01, 1970

Job description


The Merchandise Coordinator is responsible for set-up and maintenance of the web site in order to meet or exceed customer expectations and drive results.

- Produces work that is efficient, accurate and detail oriented.

- Performs daily activities that support the merchandising department strategy and vision. Trouble shoots problems and influence resolution across functions.

- Support Merchant team's in-season business reaction with changes to categories, style or style/color display, sort orders.

- Assist with web management to create a compelling product experience on the site, to include inspirational merchandise presentation, simple and intuitive category navigation, and clear and accurate product details.

- Prepare and maintain a seasonal style list to allow pre-season tasks to be clearly grouped and managed, as well as communicated to business partners. This includes styles & style/colors, standard outfits, marketing outfits, merged styles.

- Based on merchant direction, responsible for the maintenance of the web/category hierarchy in PCM, including category and sub-category set up, display name input, effective dates, and order placement within the navigation.

- Mirror & Copy created categories to multiple locations of the website.

- Possess a clear understanding of the importance of high quality work and accuracy and its impact on the customer's site experience.

- Optimize the mapping of the merchandise hierarchy into the web hierarchy to reduce manual product associations.

- Ensure that all products have appropriate imagery & copy ready to post when the product is available for sale. This requires submitting photo requests for all products, reviewing & approving those images, submitting copy requests for all products, reviewing & approving the product copy.

- Attribute styles: Associate styles into the web hierarchy, sort styles within departments, add marketing flags, merge styles, add cross-sells.

- Maintain the categories by eliminating sold-out styles or markdown styles depending on merchandise strategy.

- Support creation of marketing content: Create outfit records, submit photography requests for outfits & assets, update outfit requests with actual image files, update outfits pre-launch to reflect desired site behavior.

- Monitor styles that stock on daily basis to ensure proper site display.

- Review website daily to ensure proper functionality of categories & styles.

- Communicate issues and best practices to all merchandising teams.

- Communicate web calendar to merchandising team identifying potential issues and risks.

- Work with production and IT to communicate system bugs and issues, product management to learn, test & improve functionality of systems including PCM, photo studio and creative team to ensure that all images are available and accurate, copy to ensure that all products have correct copy.

- Communicate resolution and status of fixes to merchandising team.

- Demonstrate strong teamwork skills 

- Online merchant team: Execute online merchandising strategy on the website.

- Online marketing, creative team: Support requirements for photography as well as final display to customer.

- Photo studio & copy team: Request & Monitor workflow ensuring products are ready to sell upon receipt.

- Product Management/Production/IT: Communicate best practices, status-updates, and bugs, give tool design feedback.

- Strong computer skills, in depth knowledge of Microsoft Excel and Word, Outlook helpful.

- Ability to learn computer systems quickly.

- Ability or previous experience with backend website systems (i.e. Microsoft Commerce 2000, Blue Martini).

- Proactive, strong attention to detail & accuracy, effective time management skills, strong written and verbal communication skills.

- Analytical skills, organizational ability to facilitate multi-tasking in a fast paced environment.



- Bachelor's degree or equivalent experience.

- 1-2 years experience in retail/merchandising and/or on-line preferred.

Expired job
Expired job

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