Job description
Operations LeadOur client has a retail Operations Lead position open within their retail portfolio. They are looking for mission and value-aligned candidates who respect each other and foster an open and supportive environment. They are a team of highly motivated team players who thrive in fast-paced, nimble environments
Responsibilities:
- Comply with Back of the House Standards
- Work with management to organize the stockroom effectively for ease of finding merchandise quickly, prioritizing based on sales and maximizing stock room space
- Process transfers (shipment) in a timely, accurate and consistent manner to increase the efficiency of Product Flow
- Prepare products for the sales floor by noting new sample units needed
- Partner with store team for floor placement and retrieval of products to fulfill orders
- Uphold all visual merchandise standards on the sales floor with direction from manager, including correct tags, stuffing, steaming, etc.
- Process and manage Async, Bopis and phone orders; coordinate in-store store pick up, and same day courier deliveries
- Weekly - Review and reconcile Negative on hands
- Monthly - Process RTDC, donation, and damage reconciliation in a timely and accurate manner according to guidelines
- Assist with set up for seasonal or product launches
- Assist with Archive sale markdowns when necessary
- Ensure store maintenance and safety standards are in compliance with standards
- Order store supplies - FOH and BOH Product Support
- Pull sizes and product from stock, go backs, bagging, and gift wrapping product
- Assist with monogramming
- Partner with other employees on tasks, processes, merchandising and product flow opportunities
- Ensure timely communication with management regarding location of product, as well as updates on product received and sent
- Ensure basic understanding of product - Leather Goods, Apparel, and Jewelry - using training resources to maintain and develop Product Knowledge.
- Participate in team training when available
- Assist with creating a memorable shopping experience that exists through effective organization of the back of house areas and merchandise on the sales floor
- Work with the team to achieve results that positively impact the business
- Be a brand ambassador.
- Maintain regular and consistent attendance as defined in the attendance policy
- Comply with dress code and grooming standards
- Handle your personal Area of Responsibility consistently and to expectation
- May change based on business needs
Qualifications:
- 1-2 years experience in shipping and receiving
- Team player who thrives in a fast paced environment
- Professional attitude and customer service focused
- Dependable with all store responsibilities
- Flexible, adaptable, and willing to jump in and help
- Strong organization, and communication skills
- Comfortable handling customer conversations and interactions
- Technology savvy
- Flexible work schedule - must be available to work weekends, evenings, holidays, events
- Can bend, reach, lift, and move stock and product; Able to carry 25-30 lbs
- Comfortable climbing ladders
- Follow all COVID-19 safety protocols (even if fully vaccinated)
Apply today!
Expired job
