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Part-time Customer Service Representative

Job title: Part-time Customer Service Representative
Contract type: Freelance
Location: Los Angeles
Discipline: Fashion
Remote: No
Salary: $20.00/hour - $24/hour
Reference: 473817
Contact name: Alissa Ochoa

Job description

Our client, a dynamic and fashionable women's brand, is hiring a part-time customer service representative to join their team! 

Position Details:

  • Role: Part-Time Customer Service
  • Hours: 3 hours per day (15 hours a week) Monday - Friday 
  • Work Arrangement: Must be local to Los Angeles (90039) - HYBRID schedule
  • Requirements: Must have your own computer
  • Rate: $20-24 per hour (Depending on Experience)
  • Nature: Ongoing Freelance

Responsibilities:

  • Respond, answer, and resolve any customer inquiries and concerns
  • Help customers place orders; increase revenue through cross-selling and up-selling merchandise
  • Communicate with customers who are experiencing various issues through emails, phone calls, and live chat
  • Develop and maintain a strong knowledge of our clothing and other products, as well as our current promotions
  • Reports incidences of suspected fraudulent transactions and requests. 
Skills/Experience:
  • Minimum 1 year of experience providing customer service
  • Apparel industry experience is a plus! 
  • Excellent verbal and written communication skills – must be able to maintain consistent and organized communication with customers 
  • Strong computer skills – intermediate Microsoft Office and Google experience 
  • Experience using Shopify and Zendesk

APPLY NOW! 
Expired job