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Product Design Lead

Job title: Product Design Lead
Contract type: Freelance
Location: London
Discipline: Technology
Remote: Yes
Reference: 413191
Contact name: Harriet Walker

Job description

Our client is a leading high-street retailer within the UK, reaching across the Healthcare, Wellness and Beauty sectors.

With a solid background in all aspects of product design, you’ll have a proven track record of creating engaging brand experiences across multiple platforms. A keen eye for clean and simple design, possess superior UX skills that can translate high-level requirements into flows, functional prototypes and user experiences, using current design software.

You’ll be accountable for evolving brand guidelines and architecture into digital, scalable Design System(s) - which will underpin products and services across all touchpoints of the brand’s ecosystem, ensuring a coherent brand experience to millions of customers and colleagues.

On a day-to-day basis, you’ll be working closely with the creative and strategy teams to deliver a unified approach. And in this client-facing role, you’ll also need to be able to quickly grasp a brand’s architecture and their ambition and respond appropriately.

Key Responsibilities and Challenges

As Product Design Lead (UX/UI) you will have a chance to shape the transformation of one the UK’s biggest household brands. Your skill sets will need to cover but are not limited to:

Initial, Design System project requirements:

• Heavyweight UX-er

• Great UI and visual design skills, exceptional attention to detail

• Basic coding skills (bonus)

• Expert current industry software knowledge - Figma

• Experienced in setting up and scaling a Design System; establishing governance and

working with both internal and client teams to continue its growth

• Ability to interpret complex brand architecture into elegant digital design solutions

• Comfortable with working in an agile, collaborative environment with cross-functional teams, engaging with client stakeholders, leadership team and engineers

Longer term responsibilities & opportunities:

We are building out our product teams and offering, the role has huge scope to grow beyond the design system project. Future responsibilities would also include;

• Collaborate with strategy and creative to define and implement innovative solutions.

• Deeply understand and interrogate agency briefs and client business requirements to

drive towards a more robust and innovative solutions.

• Define and run detailed user research sessions with key customer demographics.

• Execute against all design stages from conceptual to final market testing.

• Conceptualize original ideas that bring simplicity and user friendliness to complex

design roadblocks.

• Ability to anticipate blockers or issues and seamlessly steer the team around them.

• Work seamlessly with 3rd party teams as you integrate solution into their platform.

• Present and defend designs and key milestone deliverables to peers and executive level

stakeholders.

• Establish and promote design guidelines, best practices and standards.

• Define and guard growing design systems across multiple application work streams.

• Champion best practice of usability and user-centric design.

• Seek to stay current with latest technology and holistic human interactions, seeking new opportunities to create unique experiences and innovations.

• Lead and direct a team of cross-disciplinary members with varying skills and abilities.

Requirements

• A portfolio demonstrating 7+ years of experience in Product (UX/UI) Design.

• Essential: Proven experience with and expert knowledge of Figma and Adobe CS.

• Portfolio - showcasing experience in creating design systems, ideally for a larger,

complex brand (core & sub-brands).

• Analytical, systems-oriented thinking with hands-on experience scaling design systems

• Other Product/Service design projects delivered in past years, calling out your role on the project, deliverables, responsibilities and successes achieved.

• Experience developing detailed, holistic user-flow specifications and design patterns

• Championing best-practice for Design Thinking and Human Centred Design.

• Showcase how your digital product solutions created value for the user (customer and business).

• Experienced in Hypothesis and Data driven design practices; User Research & Testing

processes.

• Strategic thinking; Product Roadmap-setting.

• Confidence working in isolation, in a wider design team and with client at any given moment throughout the process.

• Exceptional time management and prioritisation skills. Confidence in constructively reviewing direction against an agreed timeline. Ability to manage multiple, changing

needs, comfortable with agile ways of working.

• Excellent communication skills

• Familiarity with the technical considerations needed when designing for customer

experiences.

• Extensive experience building prototypes across multiple platforms and being agile

about the tools required to do so.

• Ability to drive the design review cycle and close on design requirements independently

Expired job