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Sales Account Specialist

Job title: Sales Account Specialist
Contract type: Freelance
Location: Irvine
Industry: Fashion
Remote: No
Reference: 427000
Contact name: Catherine Aranda
Job Published: January 01, 1970

Job description

Our client, a leader in the Lifestyle Consumer Goods industry, is looking for a hard-working Sales Account Specialist to join their team! The ideal candidate has 2+ years Customer Service / Account Management experience and a commitment to excellence.

 

This role is hybrid and requires on average 2 days onsite in Irvine, CA. Only local candidates will be considered

 

Key Responsibilities & Qualifications:

  • Manage and process orders from start to finish for assigned accounts
  • Maintain communication with accounts ensuring a high level of customer service and satisfaction at all times
  • Relay any delays or issues to accounts immediately
  • Respond to all inquiries from accounts in a timely manor
  • Process RAs, exchanges and damages
  • Consistently maintain on-order and ready to ship reports
  • 2+ years customer service, account management and order processing experience
  • Proficiency within Microsoft Office, particularly Excel
  • Experience with Full Circle
  • Exceptional communication skills
  • Ability to problem solve and think proactively
  • Ability to work in a fast-paced environment
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