Social Media Coordinator

Job title: Social Media Coordinator
Contract type: Freelance
Location: Portland
Industry: Marketing
Remote: No
Reference: 424055
Contact name: Rianne McDonough
Job Published: January 01, 1970

Job description

24 Seven is partnering with their outdoor apparel client to find them a Social Media Coordinator to join their team in this contracted position. This candidate must be local to the Portland Metro Area to participate in the  hybrid work model. Brief details are below. 

This position will:
•    Pull reports/data into spreadsheets (analytics)
•    Respond to recurring DMs/comments with canned responses, direct people to Fan Services, LIKE positive comments, and help keep up engagement
•    Escalate critical or negative comments/requests
•    Help identify super fans, potential influencers, and trends in conversation/requests to pass along to Social lead
•    Coordinate communication around shoe shipments, tracking status, and seeding pairs
•    Assist with delivering files to/from Dropbox (if needed) 
•    Find examples and take screenshots for presentations (if needed)

•    Marketing/Social Media experience (min. 1 year)
•    A strong customer service focus
•    Must be a self-starter, excited about working in a fast paced, dynamic team environment
•    Demonstrated experience working with and juggling multiple priorities and assignments simultaneously
•    Ability to work under pressure of tight deadlines
•    Ability to travel to various locations within the Portland Metro area
•    Bonus (not required): familiarity with Sprinklr or GRIN Apply for this job