Job description
We’re looking for a mission-driven individual to lead and rapidly grow a team of topflight product designers, and create engaging and effective experiences that result in dramatically positive health outcomes. This person will be a key contributor within our org, and will work closely with our Engineering, Product, and Clinical team leaders.
Your approach begins with and returns to the end user. You see the big picture while looking to continuously improve every detail of our user experience. You have a keen design sense and the ability to critique and mentor designers to grow their skills and design better products and journeys for our users. You will bring process improvement, thought leadership, creative thinking, and mentorship to your team of designers. Your team members will thrive under your support and guidance.
Our goal is to give you the opportunity to do the best and most satisfying work of your career. You will lead and grow a high-performance and high-morale product design team to deliver compelling user experiences that improve engagement and clinical outcomes for our users. The work of your team will set new design standards for telehealth, enhance respect for our brand, extend new offerings, and increase sales and use of our products.
You and your team will embrace and reflect the diversity of the people we serve with our products.
What You’ll Accomplish
- Lead product experience creative vision; identify and visualize opportunities to up-level our product experiences to benefit our users
- Mentor, grow, and manage a team of 4+ product designers
- Collaborate with Product to identify and codify product requirements, based on user needs and business needs
- Direct the design of layouts, interaction patterns, visual design, and system libraries Identify most important needs and opportunities for user research efforts
- Collaborate with Engineering on process improvements
- Communicate design vision and interaction with prototypes, presentations, and mocks
- Lead the creation of product experiences that are simple, effective, and elegant at feature- and whole app-level
What We're Looking For:
Portfolio that showcases your strong skills in user experience, service, interaction and interface design
Demonstrated ability to develop and ship highly successful products with Keen sense of layout and visual hierarchy to support usability and efficacy
Strong sense for extensible systems and patterns Mastery over user research and user-centered design processes
Experience working with enterprise and/or internal users, and designing applications for their needs
Experience in planning and developing design systems, and extending them through an expanding portfolio of applications
Experience in UX writing and writing standards Strong, committed, nurturing leader with experience growing teams with high quality results, low attrition, and happy team members
Comfort in managing multiple projects and guiding delivery in a timely manner
Ability to provide thoughtful critique and helpful guidance to others
Comfortable presenting work at executive level and using design to build alignment
Ability to provide strong influence and impact on product direction by being a thoughtful, proactive partner with Product and Engineering colleagues
Solid history in leading UX, UI, HCI, product design and/or service design for consumer and/or enterprise web-served apps
Bachelor's degree in Interaction Design, Product Design, Industrial Design, Human-computer Interaction (HCI), or equivalent
8+ years of UX/product/service design experience and 1+ years of people management experience
Fluency in industry standard tools for design and prototyping, EG Sketch, Figma, Adobe Creative Suite, Invision, Framer, Principle, Flinto, etc BONUS POINTS
Experience in healthcare, education, exercise, or other personal program delivery design
Experience in hardware, wearables, and/or hardware-based interfaces
Experience in packaging and OOBE Strength in illustration, iconography, motion design Fluency in mobile/responsive design
Design for accessibility and/or localizalization Master’s degree in Interaction Design, Customer Experience Design, HCI or similar
What Shapes Our Company Trust:
We trust our teammates to always act in the team and company’s best interest. Hustle:
We’re creative, we’re unrelenting, we find a way.
Effective communication: We’re prompt and concise. Learn-it-all (vs know-it-all):
We’re always willing to learn.
Frugal: We don’t waste money and especially not time.
What You'll Love About Us
Competitive compensation with meaningful stock options Medical, Dental, Vision,
Disability and Life Insurance (We cover 100% of your premium and 75% for your dependents)
FSA/HSA accounts Family & fertility benefit through Maven Clinic
401K match 3 months paid parental leave
Professional Development budget
Monthly wellness benefit Generous mental health stipend
Noise-cancelling headphones
Work from home policy
Opportunity to join a fantastically talented, diverse, and passionate team at a pivotal time in the company’s lifecycle If you're interested - we'd love to hear from you. N