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Store Manager

Job title: Store Manager
Contract type: Full-time
Location: Los Angeles
Discipline: Retail
Remote: No
Salary: $100k
Reference: 443964
Contact name: Anne Greenwald

Job description

How you will contribute:

 

Driving Sales
 

• Supports team to achieve individual and team sales and clienteling targets

• Sees business opportunity and possible challenges to help initiate changes and improve the business

• Drives the team to be daring by ensuring they cross sell and use selling technique to maximize opportunities

• Implements a culture that leverages on all KPls

• Analyzes sales figures and KPls using available data/systems to better understand performance and sales opportunities

 

Client Experience
 

• Helps team to create an engaging and emotional client experience offering best in class service

• Drives the team to fully embrace a clienteling culture of building strong and long-term relationships with clients

• Ensures the team collects meaningful client information for the CRM tool to help further engage with clients (campaigns, events, one to one appointments …)

• Works closely with Local CRM team

 

People Management
 

• Recruits, selects, develops their team members through coaching, supporting, directing

• Engages and motivates their team to strive towards a common goal

• Shows flexibility to accept new ideas and initiatives

• Adapts interpersonal style to suit different people and situations maintaining own authenticity

• Expresses opinions clearly and in a constructive way

• Delegates tasks, accordingly, depending on the skills and areas of responsibilities of the team members, to support the team development, have more time to spend on the shop floor and support succession planning

• Communicates effectively with their team, managers and network

• Provides constructive feedback and coaches team members to foster accountability and to develop them

 

Merchandising
 

• Works closely with Local merchandising team by communicating and providing feedback

• Demonstrates curiosity towards the world of fashion/art/culture by keeping informed to better understand the markets

• Supports stock management and movements

 

Store Operations
 

• Maintain the stability and reputation of the Brand by complying with legal requirements

• Understands and applies the company policies and procedures, and ensures team members are informed accordingly

• Works closely with Local Store Operation

 

Who you are
 

• Strategic and solution minded

• Track record of individual performance, delivering results beyond expectations

• A good understanding of fashion, art and luxury

• Manages conflicts towards constructive resolution

• Is perceived as a leader and is able to influence people

• Is open to feedback

• Embraces the Brand and self- expression being mindful of brand aesthetic and vision

Expired job