Job description
Two roles: UX Researcher - Supervising Associate and Assistant Director
Rate: $55-70/hr
Duration: 1/3/2022-6/30/2022
Candidates MUST be able to pass a 7-year background screen (no drug).
Location: Remote, EST hours
40 hrs/week
Financial sector experience is a big plus, so be sure to highlight if you have that!
Job Opportunity:
• Owns the delivery of experience research activities to advise the user experience within a client or internal project with growing complexity, presenting to and collaborating with clients in said projects
• Conducts qualitative and quantitative analyses, captures and reviews insights and sees opportunities within the user interface to improve user usability and /or accessibility
• Leads aspects of research efforts into new directions and best-practice guidelines to stay up to date with usability technologies and studies
Responsibilities:
• Manages data files/records from data-gathering exercises across methods, in exercises with growing complexity
• Conducts both qualitative and quantitative analyses using methods including, but not limited to, usability testing, heuristic assessments, contextual observation, interviews, surveys and eye tracking
• Makes significant contributions to brainstorms, critiques, and other collaborative sessions with multidisciplinary teams and performs participant recruitment through creation of screeners and scheduling
• Owns the analysis of existing data in areas such as demographics, technology, socio-economics, and the market to supervise cultural and social trends, and their impact on consumers' attitudes, behavior and perceptions, using solid knowledge to draw relevant insights
• Reviews research observations, research reports, research briefs, session footage and highlight reels and evaluates the findings and recommendations
• Provides significant input into proposals and project scopes with recommended design research approaches
• Drives adaptation and innovation efforts regarding research practices to meet team and client needs under tight timeframes, budgetary constraints or when faced with recruiting challenges
Required:
• Bachelor's degree
• 5+ years of relevant working experience
• Significant experience in either an internal or external experience research role, or similar
• Experience in conducting qualitative user experience research methods (moderated, remote, and remote unmoderated): partner interviews, user interviews, ethnographic studies, contextual inquiry, participatory design, concept testing, and usability testing