Marketing & Sales Operations Coordinator (Skincare)
Type: Freelance
Location: Hybrid in West New York, New Jersey
Pay: $32-36/hour DOE
Client Overview: Our client is a global skincare and dermatology-focused company with a strong presence in the professional and consumer healthcare markets.
Role Overview: The Marketing Operations Specialist will play a key role in supporting the day-to-day execution of marketing programs while serving as an essential resource for the sales team. This position blends marketing coordination, creative asset management, vendor collaboration, inventory oversight, and sales representative support.
Marketing & Sales Operations Coordinator Responsibilities:
- Develop, update, and coordinate a variety of marketing collateral, including sales tools, product brochures, promotional materials, banners, displays, and launch assets.
- Manage updates to marketing materials following packaging changes, product claims revisions, or other brand/content updates.
- Coordinate the production of promotional items such as training cards, tear pads, in-office displays, and other branded materials.
- Partner with external creative agencies, designers, and print vendors to ensure projects are delivered accurately, on time, and within budget.
- Maintain an organized library of current, high-resolution brand assets, including product photography, logos, and other visual resources.
- Support the rollout of monthly promotional initiatives and ensure all required materials are available for field teams.
- Partner with international and headquarters teams to establish material codes and coordinate setup within internal systems, including SAP and warehouse platforms.
- Oversee the ordering, fulfillment, and distribution of marketing materials through warehouse and print partners.
- Monitor inventory levels and proactively anticipate replenishment needs for brochures, promotional materials, and other field resources.
- Coordinate with print vendors and headquarters teams to maintain adequate inventory and avoid supply gaps.
- Assist with marketing budget administration, including expense tracking, invoice processing, purchase orders, and vendor coordination.
- Identify opportunities to improve marketing processes, vendor management, inventory controls, and cross-functional workflows.
- Support special projects and business initiatives as needed.
- Serve as a primary marketing resource for the sales organization and respond promptly to day-to-day field requests.
- Coordinate recurring monthly marketing orders for sales representatives, including brochures, promotional pieces, banners, displays, and customized materials.
- Manage marketing requests associated with conferences, summits, meetings, and local field events, ensuring materials are prepared and delivered on schedule.
- Coordinate onboarding materials for new sales hires, including marketing kits and business cards.
- Provide timely assistance with approximately 2–3 daily field support requests, including shipment issues, missing materials, and last-minute event or promotional needs.
- Monitor and troubleshoot shipments through third-party logistics and print partners, escalating issues when necessary.
- Build strong relationships with sales representatives and proactively identify ways to improve their access to marketing resources.
Marketing & Sales Operations Coordinator Qualifications:
- 2-3 years of professional experience in marketing, marketing operations, sales support, or a related business function.
- Previous experience supporting a sales team or field-based organization is highly preferred.
- Experience in skincare, beauty, dermatology, consumer health, or a related industry is a plus.
- Basic graphic design capabilities and familiarity with tools such as Canva, Adobe Photoshop, or Adobe InDesign are preferred.
- Detail-oriented with strong follow-through and problem-solving capabilities.
- Comfortable collaborating with cross-functional teams, international stakeholders, external agencies, printers, and other vendors.
- Proficiency with Microsoft Office and the ability to quickly learn internal systems and operational platforms.
