Job Type: Full-Time
Compensation: $50,000-52,000/year
Location: Honolulu, HI (onsite)
Overview We’re looking for a polished, customer-focused Sales Associate to support a luxury retail location in Honolulu. This person will play a key role in creating an exceptional client experience, driving sales, maintaining visual standards, and supporting day-to-day store operations. The ideal candidate brings strong retail experience, a service-minded approach, and the ability to thrive in a fast-paced environment.
Responsibilities
- Deliver a high level of customer service and create a welcoming in-store experience
- Drive sales by engaging clients and recommending products with confidence
- Maintain strong product knowledge and stay current on new merchandise
- Build and maintain client relationships and client books
- Process sales, returns, exchanges, and other POS transactions accurately
- Assist with merchandising, floor moves, visual displays, and replenishment
- Support shipping, receiving, stock handling, and inventory organization
- Keep the sales floor clean, organized, and aligned with store standards
- Follow company policies, procedures, and loss prevention guidelines
- Assist with additional store projects and operational needs as assigned
Requirements
- High school diploma or GED required
- Degree in Retail, Fashion, or a related field preferred, or equivalent experience
- 3+ years of luxury, high-end retail, boutique, or sales experience
- Strong interpersonal and communication skills
- Experience with POS systems, customer transactions, and store operations
- Comfort with merchandising, inventory, and shipment processing
- Working knowledge of Microsoft Excel, Outlook, and Word
- Highly organized with the ability to multitask in a fast-paced setting
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Ability to perform light physical work and remain active on the sales floor for extended periods
