Senior Client Services Manager

Remote (U.S.)
Salary: 110k-150k depending on experience, plus commission.
Benefit offering: Healthcare (medical, dental, vision) FSA/HSA, 401K, Supplemental Insurance, DTO
Preferred Time Zone: Candidates must reside in the Pacific Time Zone to ensure strong collaboration with our Marketing, Sales, and client teams.

About Crawford Group
Crawford Group is a marketing and events agency built for organizations that need to stay agile. We partner with enterprise and growth-stage companies by embedding experts within their teams to drive strategy, execution, and measurable business results.

ABOUT THE ROLE
Crawford Group is seeking an ambitious and driven Sr Client Services Manager to join our team and play a key role in driving new business growth. This is a true hunter role for someone who thrives on opening doors, building relationships from the ground up, and turning new opportunities into long-term partnerships. The ideal candidate will have experience selling within the events space, have many industry/client contacts, and a strong track record of breaking into new accounts.
As a Sr Client Services Manager, you will have the opportunity to sell a broad suite of solutions across the 24 Seven family of brands, giving you the ability to bring clients the right talent and services based on their specific needs. This is an entrepreneurial opportunity for someone who enjoys prospecting, networking, creating new relationships, and owning the sales process from initial outreach through close.

Here’s a snapshot of what you’ll do as a Sr Client Services Manager

• Hunt for new business by identifying, targeting, and breaking into new accounts within the events and broader marketing ecosystem.
• Work with Sr. Account Directors to penetrate accounts and build business in existing accounts.
• Build relationships with key decision-makers and create new opportunities through cold calling, warm outreach, networking, referrals, social media, and industry events.
• Leverage your existing events industry relationships and contacts to open doors and generate new business.
• Develop a deep understanding of prospective clients’ needs and position the right solutions from across the 24 Seven family of brands.
• Sell a comprehensive suite of event programs, creative services, experience marketing, and talent and workforce solutions, expanding opportunities beyond a single service or placement.
• Own the full business development process, from prospecting and initial conversations through presentations, negotiations, and closing.
• Partner closely with event subject matter experts and internal recruitment teams to develop customized solutions and deliver on client needs.
• Build a strong pipeline of net-new business and consistently meet or exceed revenue goals.
• Establish long-term relationships with new clients and identify opportunities to grow accounts over time.
• Bring an entrepreneurial, competitive, and proactive approach to identifying opportunities and driving revenue.

WHAT YOU BRING

• You are a driven, proactive business development professional who enjoys hunting for new business, opening doors, and building relationships from the ground up.
• You have 5+ years of B2B sales or business development experience, with a proven track record of generating new business.
• You have experience working in or selling within the events industry and understand the unique needs of event-related clients.
• You thrive in prospecting, cold calling, networking, and developing relationships with new decision-makers.
• Bachelor’s degree is required.
• You are motivated by the opportunity to sell a broad suite of solutions and grow new client relationships over time.