Agency Operations Manager
12 months
$90/hour (w2, eligible for benefits!)
40 hrs a week – Mon- Fri
Mostly remote with some onsite in Culver City
We’re seeking an experienced Agency Operations Manager to support a dynamic, global creative organization. This role focuses on external partner management, agency sourcing, RFP coordination, and creative resource operations.
The ideal candidate combines strong operational skills with an understanding of the creative process. You can identify the right partners for a project, translate creative needs into clear scopes of work, and manage budgets, timelines, and agency relationships from start to finish. Experience managing external agency partnerships within a corporate or in-house environment is highly valued.
Key Responsibilities
- Identify, research, and evaluate creative agency partners based on project needs and capabilities.
- Manage relationships with existing agency partners and develop a network of new resources.
- Coordinate RFPs, agency evaluations, scopes of work, budgets, and pricing discussions.
- Partner with creative and production teams to define project requirements, deliverables, and timelines.
- Coordinate agency introductions, capabilities presentations, project feedback, and debriefs.
- Maintain agency databases, preferred partner lists, and workflows using tools such as Airtable and internal ticketing systems.
- Track scopes, budgets, timelines, and daily deliverables to keep projects organized and on track.
- Support agency onboarding, NDAs, procurement processes, and vendor documentation.
- Build strong cross-functional relationships and identify opportunities to improve operational efficiency.
Qualifications
- 7+ years of experience in agency operations, creative operations, agency management, creative production, or a related field.
- Experience managing external agency relationships, ideally within a corporate or in-house creative organization.
- Understanding of creative functions, including strategy, conceptual design, and production.
- Experience with RFPs, scoping, budgeting, SOW development, and vendor negotiations.
- Familiarity with procurement workflows, agency onboarding, and partner management systems.
- Strong project management, communication, analytical, and organizational skills.
- Ability to manage multiple priorities and collaborate with globally distributed teams.
Ideal Candidate: A strategic and detail-oriented operator who understands the creative process and can connect business needs with the right external partners, while managing the operational details that keep projects moving.
