Onsite in Orange County.
Apparel brand is seeking an Account Manager to support specialty retail accounts by serving as the central point of coordination for information, timelines, and execution. This role is responsible for gathering and maintaining accurate account details, driving production calendars, and ensuring all internal teams are aligned to deliver on commitments. The Account Manager plays a critical role in customer success by ensuring timelines are met, communication is clear, and accounts are supported through disciplined follow through and operational accuracy.
Key Responsibilities
- Collect, organize, and maintain all account related information to ensure accuracy and visibility across internal teams.
- Work daily within company tools, systems, and shared files to track production timelines, deliverables, approvals, and status updates.
- Maintain and drive production calendars to ensure milestones, sample deadlines, and delivery dates are met.
- Coordinate closely with sales, product development, production, and operations teams to ensure complete and accurate information is provided at each stage of execution.
- Track changes, updates, and approvals while documenting progress and flagging risks early. Support customer success by ensuring requests, updates, and follow ups are handled in a timely and organized manner.
- Prepare and distribute internal summaries, status updates, and action items to keep teams aligned.
- Support internal meetings by organizing information, tracking next steps, and following through on assigned actions.
- Maintain clean and up to date records across internal systems to support forecasting, planning, and execution.
Qualifications
- Two to four years of experience in apparel account management, production coordination, or a related role.
- Strong organizational skills with the ability to manage multiple timelines and priorities.
- Comfortable working daily in operational tools, shared drives, spreadsheets, and internal tracking systems.
- Clear written and verbal communication skills.
- Familiarity with apparel production timelines, calendars, and workflows is preferred.
- Experience supporting customer focused accounts in a fast paced environment
