Creative Account Manager (Advertising) – hybrid

Our client, a growing creative agency is seeking an Account Manager. This is a fulltime position that is hybrid onsite in the LA area.

This role is responsible for managing and nurturing client relationships, ensuring the delivery of high-quality service and solutions. This role blends strategic thinking, project management, and client servicing with a strong emphasis on creativity and communication.

Key Responsibilities:

Client Relationship Management

• Serve as the primary point of contact for clients, ensuring consistent communication and overall satisfaction.

• Build and maintain strong, long-lasting client relationships by developing a deep understanding of their business needs, goals, and challenges.

• Proactively engage with clients to anticipate their needs and provide strategic guidance.

Influencer & Talent Campaign Management

• Lead end-to-end execution of influencer campaigns, including talent identification, briefing, contracting, content review, and performance wrap-ups.

• Coordinate with talent managers, agents, and creators to ensure smooth collaboration and on-brand content delivery.

• Manage campaign timelines, budgets, and stakeholder alignment across internal teams and external partners.

• Stay current on influencer trends, platform dynamics (TikTok, Instagram, YouTube), and emerging talent.

Project & Campaign Management

• Oversee the end-to-end execution of projects and campaigns, ensuring timely delivery and adherence to budgets.

• Coordinate with internal teams and external stakeholders to ensure seamless operations and successful outcomes.

Social Media & Content Strategy

• Support the development of social media strategies and content plans tailored to each client’s objectives and audience.

• Collaborate with creative and strategy teams to ensure content is culturally relevant, on-brief, and optimized for the platform.

• Oversee content calendars and approval workflows, keeping clients informed and campaigns on schedule.

Business Development Support

• Work closely with internal teams to identify new business opportunities and support pitching efforts.

• Contribute to crafting tailored approaches that resonate with potential clients, leveraging insights across account management and creative disciplines.

Performance Monitoring & Reporting

• Track the effectiveness of campaigns and initiatives, using data to inform decisions and refine approaches.

• Prepare clear, insightful reports and presentations that communicate results and demonstrate value to clients.

Qualifications:

• 3+ years of account management experience at a digital, influencer, or social media agency.

• Hands-on experience managing influencer campaigns from talent identification through reporting.

• Strong familiarity with social platforms, especially TikTok, Instagram, and YouTube.

• Excellent client communication, presentation, and relationship management skills.

• Highly organized with the ability to manage multiple campaigns simultaneously in a fast-paced environment.

• A genuine interest in entertainment, or Gen-Z culture is a strong plus.

• Experience with influencer platforms (e.g., AspireIQ, Grin, Creator.co) and social analytics tools (e.g., Sprout Social, Meltwater) is a plus.