Digital Merchant

Our client is a rapidly growing fine jewelry brand known for their modern, elevated designs and a strong focus on customization and customer experience. As we continue to scale our eCommerce operations, they are looking for a Digital Merchant to join our team and play a key role in driving the digital merchandising strategy.

This role is ideal for someone who thrives in a fast-paced, entrepreneurial environment and is excited to make a tangible impact on the digital shopping experience.

About the Role

The Digital Merchant will support site merchandising and eCommerce operations, ensuring flawless execution and user experience across the site. This individual will be responsible for analyzing KPIs, optimizing the digital journey, and identifying opportunities for growth and performance improvements.

This is a hands-on role that combines strategy, execution, and analytics to enhance the overall digital shopping experience.

Key Responsibilities

• Develop and execute the weekly site strategy and roadmap in alignment with broader merchandising initiatives

• Analyze KPIs to identify sales and conversion opportunities; share insights and recommendations with leadership

• Monitor the competitive landscape to define digital merchandising standards and best practices

• Manage product detail page (PDP) standards, including setup, optimization, and maintenance (attribution, imagery, copy)

• Lead the coordination and delivery of site assets; manage content creators and provide creative direction aligned with brand standards

• Own navigation, taxonomy, and collection page structure; optimize on-site search and product discoverability

• Write, edit, and maintain all customer-facing copy on the website

• Manage the eCommerce backend roadmap and work closely with the development team on site enhancements

• Create and manage an A/B testing roadmap; analyze results and recommend next steps

• Conduct regular site audits to ensure accuracy and identify future enhancements

What We’re Looking For

• Strong understanding of digital merchandising best practices and trends

• Excellent communication skills—both written and verbal

• Self-starter with the ability to work independently and manage multiple projects

• High attention to detail and strong organizational skills

• Creative, strategic, and technical thinker

Requirements

• 4–6 years of experience in a digital merchandising or eCommerce role

• Bachelor’s degree or equivalent experience required

• Strong proficiency in Excel, PowerPoint, Google Analytics, and Google Suite

• Familiarity with wireframing tools is a plus

• Fluent in digital KPIs and performance metrics