Freelance- Wholesale Logistics Associate- Onsite- Los Angeles

We are seeking a highly organized and detail-oriented Wholesale Routing & Fulfillment Associate to support logistics and wholesale channel operations for key global retail partners. This role requires strong analytical skills, excellent communication, and the ability to manage high-volume operational workflows.

Key Responsibilities:
• Monitor all wholesale B2B outbound order activity across U.S. and EU 3PLs
• Track and validate order progress from purchase order receipt through ship confirmation
• Ensure compliance with routing, ticketing, packaging, and labeling requirements
• Create and validate outbound shipping documents including BOLs, packing slips, UCC labels, and commercial invoices
• Partner with carriers and internal teams to address routing and tracking requirements
• Investigate backorders, short-ships, delivery delays, and freight exceptions
• Conduct root-cause analysis and implement corrective actions to prevent recurring issues
• Track and report weekly and monthly KPIs: OTIF, routing compliance, processing time, throughput, and chargeback trends
• Analyze shipping performance and capacity constraints and provide process-improvement recommendations
• Create and maintain SOPs based on retailer routing guides
• Interpret compliance requirements to prevent penalties and chargebacks
• Compile supporting documentation for chargeback disputes, including EDI logs and tracking data

Qualifications:
• Bachelor’s degree in Business, Supply Chain, Logistics, Operations, or related discipline
• 3+ years of experience in wholesale operations, logistics, or order fulfillment
• Experience with international shipping and routing requirements preferred
• Advanced proficiency in Microsoft Excel and Google Sheets (Formulas, XLOOKUP/VLOOKUP, PivotTables, automation)
• Experience with ERP systems (NetSuite preferred)
• Familiarity with WMS/3PL systems and reporting tools
• Experience with Smartsheets and workflow or process management tools