Human Resources Business Partner (HRBP)

• Act as the primary HR point of contact for all employees in the North America region.
• Handle and execute day-to-day HR tasks covering the full employee lifecycle: from recruitment and onboarding to offboarding.
• Own and manage payroll processes for the US and Canada, working closely with our external payroll provider.
• Provide proactive support and guidance to managers and employees on operational HR matters, including time off, benefits, employee relations, and compliance.
• Ensure local legal and regulatory compliance in all HR processes, partnering with legal advisors and staying updated on US labor laws.
• Support the delivery and local implementation of global HR processes, policies, and tools.
• Serve as a culture ambassador, helping to foster a supportive and inclusive working environment in the North America office.

• Build and maintain strong partnerships with people managers and employees across all NA departments to deliver best-in-class HR support.
• Support recruitment process, including sourcing, interviewing, and onboarding new talent, as well as facilitating exit interviews and offboarding processes.
• Coordinate and execute monthly payroll in collaboration with our external partner and internal platform Deel, including gathering data, reviewing input, and resolving discrepancies.
• Manage employment contracts, onboarding documents, and HR records to ensure accuracy and compliance.
• Advise managers on employee policies, absences, sick leave, and performance-related matters, escalating complex issues to the Head of HR / HRD.
• Ensure compliance with federal, state, and local labor laws and keep HR documentation and employee handbooks up to date.

• Deliver HR administrative support across employee lifecycle touchpoints.
• Assist with training coordination and performance development plan (PDP) rollouts in line with the global process.
• Act as the liaison between HQ and local teams, ensuring strong alignment with global initiatives while tailoring execution to local needs.
• Track and maintain HR metrics such as headcount, attrition, and sick leave, and share insights with the global HR team.

External: Act as the HR contact for external recruitment agencies, legal advisors for employment law matters, and external vendors supporting HR operations (e.g., relocation services).

• Ensure accurate and timely processing of payroll and HR admin tasks with no compliance breaches.
• Successful implementation of recruitment, onboarding, and offboarding processes, ensuring efficiency and positive experiences for all employees in North America.
• Build strong relationships with local managers and employees, ensuring responsive and pragmatic HR support.
• Ensure alignment and successful implementation of global HR processes within the NA office.
• Maintain updated and compliant employee records and policies, ensuring readiness for audit or legal review.
• Respond to HR-related queries in a timely and service-minded manner.
• Support employee engagement and well-being in collaboration with the global HR team.
• Timely and effective rollout of the performance management process, with measurable improvements in employee performance and satisfaction.
• Provide actionable insights through HR data and analytics, contributing to data-driven decision-making within the HR function and across the organization.

• Demonstrate a hands-on, can-do attitude, supporting both strategic and operational HR tasks.
• Display a strong understanding of North American employment laws and the ability to work across multiple legislations.
• Be proficient in the English language, capable of drafting clear communications and conducting HR activities across the NA market.
• Actively contribute to continuous improvement efforts, supporting the HR team’s success in automating processes and elevating the employee experience.