Operations Coordinator

Location: United States, Remote
Duration: 5 month contract- 40 hours/weekly

Join our client’s team supporting US Operations and Charity Compliance. Our client partners with leading organizations to help charities raise funds and connect with new donors. In this role, you will support US operations through key administrative and operational tasks, ensuring smooth processes and compliance with regulatory standards.

Daily Responsibilities:

• Manage the enrollment queue for company charities, reviewing 30–70 cases per day

• Review pending enrollments for accuracy, including duplicate checks and validation against internal data

• Verify charities are in good standing with relevant U.S. regulatory bodies prior to activation

• Activate approved charities in the database in compliance with regulatory and internal requirements

• Process chargebacks missed by automated systems (BOT), including initiating refunds and documenting payouts

• Ensure sufficient funds are available for chargeback refunds and maintain accurate records

Qualifications:

• Years of Experience: 2-5 yrs
• Familiar with enterprise tools (SAP, Microsoft)
• Data analysis experience
• Nice to Have: Exceptional communication skills, customer service, and stakeholder management